Top FAQs

Frequently asked questions & other supporting information

You should read the PMA target market determination to see the target market for each portfolio. In addition to this, InvestSMART has several tools and guides to help you select the right portfolio.

You will notice a common thread throughout the guides, the investment time frame. We recommend investors look at the suggested time frame associated with each portfolio to see if it aligns with their investment goal.

Here is a list of tools and guides to help select the right portfolio:


Additionally, we have InvestSMART Bootcamp, which is a comprehensive investment course designed to get you started on the right foot.

Explore Bootcamp here.

What is a Specific Contribution?

A specific contribution is when you want to add funds to either a new portfolio or an individual portfolio inside your account.

How do I do this?

You can add funds to a new portfolio alongside your existing portfolio(s) or choose to add funds to a specific portfolio online.

Log on and go to My Account > Add funds.

  • Select 'Add Funds'
  • Enter Contribution Amount by Dollar Figure ($)
  • Provide New Allocation Breakdown by Percentage (%) and then select Next
  • Select Verify to receive a Code via Email or SMS
  • Enter Code to Complete Verification

You'll be shown and emailed your Bpay details so you can make the funding payment.

If you change your mind and haven't sent funds, you can cancel the request. This will allow you to start a new request.

Examples of each contribution type

Adding a new Model Portfolio(s) to your PMA

You have $10,000 in the Conservative Portfolio already and want to add a new  $10,000 investment into a Balanced Portfolio.

Contributing to a specific Model Portfolio(s) within your existing PMA

You have invested $10,000 in the Growth and $10,000 in the High Growth portfolio but only want to add $5,000 to the High Growth.

No, you're charged the one management fee.

  • You can hold more than one investment model in the same account.
  • You can hold as many investment models in the same account as you like.

If the portfolio model is part of our capped fee range, the one management fee will apply to your account as a whole.

Fees matter and have a significant impact on your net investment returns. We have a simplified fee structure of 0.55% p.a. capped at $550 per year no matter how much you invest.*

For example, if you hold the InvestSMART Balanced Portfolio and the InvestSMART International Portfolio, you will only pay a maximum of $550 p.a. on your portfolio and not $550 p.a. per model.

Account balance tiers            

Investment management fees p.a.

$0 to $100,000


More than $100,000


* InvestSMART's capped Management Fee (capped at $550 p.a.) does not include fees charged within any ETF held in this portfolio, estimated to be approximately 0.18% (indirect cost ratio). Brokerage costs are not included in this calculation. For more information about fees and costs, please see the Product Disclosure Statement and Investment Menu.

If you are an existing investor the only time you would open a brand new InvestSMART Professionally Managed Account (PMA) is if you are investing via a different entity. For example you have a personal account but also wish to invest in joint names or an in your self-managed super fund.

As an existing investor you can add funds to your existing PMA or add a new investment portfolio to your PMA via the Add Funds feature in My Account. 

Here are some examples of when you would open a new account:

  • You're a new client with no account
  • You want to change or open an account under a different legal entity like a company, trust, or SMSF
  • You want to add your partner as a legal owner
  • You previously closed your account 

Yes, you can withdraw your funds at any time using the Withdrawal Request feature via the My Account section.

Your investments are not subject to a minimum investment period, and there is no exit fee.

You should, however, always consider the suggested timeframe of your chosen model portfolio(s) and associated brokerage charges to sell your holdings.

The holdings are very liquid and trade as ETFs on the ASX.

We usually have funds returned to clients in 4-5 business days from the submitted withdrawal request. Withdrawal requests are processed the following day they're received.

If you have multiple model portfolios in your InvestSMART PMA you can choose which investment the funds are drawn from via the Withdrawal Request section.