I'm Invested in a PMA

Closing an account

Each portfolio has a minimum investment amount of $10,000 (the exception is the Investsmart Interest Income Portfolio).

If you have multiple portfolios, you'll need the minimum of $10,000 to keep each open.


You have one portfolio the InvestSMART Property and Infrastructure so your minimum is $10,000.

You have two portfolios, InvestSMART Property and Infrastructure and the Investsmart Interest Income Portfolio so your minimum is $10,000 in each, so the total miminum is $20,000.

To withdraw funds click on My Account > Withdrawal Request.

Yes, you can complete a broker to broker transfer or an Off Market Transfer. Please contact us to obtain the correct form. Transferring one holding out will void the portfolio. This means the existing holdings in that portfolio will be liquidated and the funds returned to you. This will close the account.

To close an account click on:

  • My Account
  • Withdrawal Request
  • Tick account closure box
  • Verify the request via SMS or email

The holdings will be sold down and when the transactions settle the funds will be transferred to the bank account we have on file. Please allow up to five business days to receive the funds.

No, you will need to open a new account.

Related topics

You can view all the investments held which are included in your Account online through a single login, even if you have invested in more than one Model Portfolio.

If you are already invested please feel free to visit the My Account section of the website and select My Investments to view:

  • Investment Summary
  • Current Holdings
  • Transactions
  • Dividends & Interest
  • Deposits & Withdrawals
  • InvestSMART Fees 
  • Allocation Preferences
  • Investment Preferences


Your portfolio data is updated daily. Please note, you will always see the previous days closing values.

Firstly, you could choose to transfer funds using your existing BPAY details issued to you by our administration team when you first created your account. If you no longer have these details on file, please request them via

We have no minimum requirements for this contribution type, please note your contribution will be allocated in line with your current model portfolio allocations.

If you wish to contribute to a new model, or in a manner that doesn't align with your current model portfolio allocations then you are able to specify your contribution amount and where it should be directed using our online allocation feature. We've included the link below to help you take this action.

Adding a new Model Portfolio(s) or making a targeted contribution

Lastly, you are able to create a Regular Contribution Plan which requires a minimum of $100 to be made available to be drawn from your nominated bank account via direct debit in the middle of each calendar month.

If this option suits you then please click the article linked below on how to set up a plan through your My Account section. Setting up, or changing, my Regular Contribution Plan

Professionally Managed Account (PMA) investors have access to an online feature that allows them to request targeted contribution options to:

a) Add a new Model Portfolio(s) to their PMA...

For example, if you had $10,000 invested in the InvestSMART Balanced Portfolio and wanted to also have $10,000 in the InvestSMART Growth Portfolio.

b) Contribute to a specific Model Portfolio(s) within their existing PMA.. For example, if you had $20,000 invested between the InvestSMART Balanced Portfolio and the InvestSMART Growth Portfolio, and would like to add another $5,000 but only to one portfolio.

Both actions can be completed using the same feature in the My Account section:

  • Click My Account and My Investments
  • Select Add Funds
  • Enter Contribution Amount by Dollar Figure ($)
  • Provide New Allocation Breakdown by Percentage (%) and then select Next
  • Select Verify to receive a Code via Email or SMS
  • Enter Code to Complete Verification

Upon completing the verification step the details required to make the funds transfer utilising the BPAY system will be provided. If you require any assistance utilising this feature, please contact us at and we'll walk you through it.

You can switch between Model Portfolios or alter the combination of Model Portfolios on which your portfolio is constructed at any time. Your instruction will generally be acted upon during the next rebalancing date after receiving your request online.

You can submit this request by taking the following steps:

  • Click My Account and My Investments
  • Select Modify Allocations
  • Click Adjust My Allocation
  • Provide New Allocation Breakdown by Percentage (%) and then select Next
  • Select Verification and use preferred option - Email or SMS
  • Complete Verification

If your request requires additional funds to be transferred then the details will be shown in accordance with what you need to contribute along with the BPAY details unique to your investment account.

If you require assistance, please contact our friendly team via the chat function in the bottom right corner.