InvestSMART
I'm Invested in a PMA

Managing my account

You can view all the investments held which are included in your Account online through a single login, even if you have invested in more than one Model Portfolio.

If you are already invested please feel free to visit the My Account section of the website and select My Investments to view:

  • Investment Summary
  • Current Holdings
  • Transactions
  • Dividends & Interest
  • Deposits & Withdrawals
  • InvestSMART Fees 
  • Allocation Preferences
  • Investment Preferences

 

Your portfolio data is updated daily. Please note, you will always see the previous days closing values.

Our investors have multiple ways that they can contribute further funds to their investments with us. 

  1. To add funds to your existing portfolio(s) you can simply use the BPAY details first emailed to you. We will invest the funds in line with your current portfolio(s) allocation. If you don't have the BPAY details see Step 2.

  2. Log on and go to My Account > Add funds. Here you can:

    1. Distribute additional investment across your existing model

    2. Distribute additional investment to one or more specific models

    3. Custom - Distribute additional investment and adjust current model weights

    4. For more help see Adding a new Model Portfolio(s) or making a targeted contribution

  3. Lastly, you are able to create a Regular Contribution Plan which requires a minimum of $100 to be made available to be drawn from your nominated bank account via direct debit in the middle of each calendar month. 

If this option suits you then please click the article linked below on how to set up a plan through your My Account section.

Setting up, or changing, my Regular Contribution Plan

What is a Specific Contribution?

A specific contribution is when you want to add funds to either a new portfolio or an individual portfolio inside your account.

How do I do this?

You can add funds to a new portfolio alongside your existing portfolio(s) or choose to add funds to a specific portfolio online.

Log on and go to My Account > Add funds.

  • Select 'Add Funds'
  • Enter Contribution Amount by Dollar Figure ($)
  • Provide New Allocation Breakdown by Percentage (%) and then select Next
  • Select Verify to receive a Code via Email or SMS
  • Enter Code to Complete Verification

You'll be shown and emailed your Bpay details so you can make the funding payment.

If you change your mind and haven't sent funds, you can cancel the request. This will allow you to start a new request.

Examples of each contribution type

Adding a new Model Portfolio(s) to your PMA

You have $10,000 in the Conservative Portfolio already and want to add a new  $10,000 investment into a Balanced Portfolio.

Contributing to a specific Model Portfolio(s) within your existing PMA

You have invested $10,000 in the Growth and $10,000 in the High Growth portfolio but only want to add $5,000 to the High Growth.

You can switch between Model Portfolios or alter the combination of Model Portfolios on which your portfolio is constructed at any time. Your instruction will generally be acted upon during the next rebalancing date after receiving your request online.

You can submit this request by taking the following steps:

  • Click My Account and My Investments
  • Select Modify Allocations
  • Click Adjust My Allocation
  • Provide New Allocation Breakdown by Percentage (%) and then select Next
  • Select Verification and use preferred option - Email or SMS
  • Complete Verification

If your request requires additional funds to be transferred then the details will be shown in accordance with what you need to contribute along with the BPAY details unique to your investment account.

If you require assistance, please contact our friendly team via the chat function in the bottom right corner.

You are able to set up a Regular Contribution Plan for your investment account.

You can choose to have this setting activated immediately, by requesting it during the application process or by requesting it to be added further down the track.

Our Regular Contribution Plan is a monthly, direct debit payment from your nominated bank account that requires a minimum of $100 per month, per model portfolio held.

Funds are drawn via direct debit on the 15th of each month or the closest following business day. If you have insufficient funds our administration team will contact you to facilitate the transfer at another date or you can just skip the payment for the month. 

If you are yet to apply for an investment with us, but plan to and would like this setting to apply, please tick the appropriate box and select an appropriate amount during step four of the application process online.

If you are already invested with us and would like to get a contribution plan started please take the following steps:

  • Click My Account and select My Investments
  • Select Investment Preferences
  • Adjust your Regular Contribution Plan i.e. toggle on/off and specify amount
  • Click Save Settings Select your Verification Method - Email or Mobile - to complete the change

Please note that there will be a delay between the funds being drawn and your contribution and transactions being reconciled in your Portfolio Manager. We recommend that you consider up to five business days - if you have any concerns please feel free to contact our friendly team on 1300 880 160.

If you wish to check or amend your income preference at any time please take the complete the following steps:

  • Click My Account and then My Investments
  • Select Investment Preferences
  • Toggle the Regular Withdrawal Plan option and specify $ amount
  • Select Save Settings Click Verify Request
  • Choose Email Verification or SMS Verification
  • Complete Verification Process

 

So:

  1. you've set up your regular contribution, 
  2. the funds have been direct debited from your bank account, 
  3. but you can't see them in your Professionally Managed Account (PMA).

Why is that?

There will be a delay between the funds being drawn and your contribution/transactions being shown in your Portfolio Manager. This delay can take up to five business days.

This delay is due to the direct debit process with the bank. Here is the reason.

When InvestSMART run direct debits, the bank immediately credits our account with the funds requested. This crediting happens before the bank contacts other institutions to draw the funds from our client's accounts. 

The bank contacts those institutions and attempts to pull the funds. If there are insufficient funds, the bank will try again in the next two business days. If they can't pull the funds, the direct debit is rejected, and the bank claws back the cash they sent through to us. 

Because of this, we wait for that rejection process before transferring the amounts to client accounts. 

Then, there is a 24-hour delay in our reporting on the website. 

This is why there's a delay with funds appearing to be drawn from your bank account to when they are visible in your InvestSMART PMA.

It's a setting that, when turned on, transfers out all of the cash from dividends and interest to your bank account. When turned off, the cash from the dividends and interest goes into the cash component of the portfolio and then we use it to buy more stocks. This is like our version of a reinvestment plan.

If you have the income sweep turned off, then any distributions and dividends will remain within your investment account. It will therefore be available to purchase additional holdings across the portfolio whenever it is deemed that a rebalance of your account is necessary.

If you have the income sweep turned on, then any distributions received during a calendar month will be accrued and paid out in the following calendar month as per the above.

If you wish to amend your income preference at any time please take the complete the following steps:

  • Click My Account and then My Investments
  • Select Investment Preferences
  • Toggle the Income Sweep
  • Select Save Settings
  • Click Verify Request
  • Choose Email Verification or SMS Verification
  • Complete Verification Process

You can change your bank account details online here.

Or login and go to My Account > My Investments > Portfolio Actions > Investment Preferences.

You can also check your current bank account details.

To change these bank details:

  1. Enter the last four (4) digits of your current bank account number.

  2. Add the name of who holds this bank account in New Account Name

  3. Enter the BSB

  4. Enter the new account number

  5. Scroll to the bottom of the page and click Save Preferences

  6. You will be asked to verify using a code sent to either your mobile phone or email address.

We may also conduct a telephone call as an extra step of this verification process.

Regular withdrawal plans require the client to specify a dollar figure ($) to be paid monthly from their Professionally Managed Account (PMA) to the nominated bank account listed. Dependent on the size of the dollar figure specified InvestSMART may need to sell down investments to fulfil your request. Please be advised that if this is the case that brokerage will be incurred for the necessary transactions.

Whereas, choosing your income setting to be "paid out" will see any distributions or dividends received from the underlying investments within the calendar month retained, accumulated and paid out in a single lump sum to your nominated bank account in the middle of the following calendar month.

If you've got an existing account with us and wish to check or amend your current settings for either options referenced above please go the My Account section.

We are commonly asked by new clients browsing their holdings in the Portfolio Manager why they have physical cash sitting in their investment portfolio. Surely it should be invested in more shares? 

There are four reasons why this may be occurring: 

Cash Component

As referenced in our Product Disclosure Statement, every Professionally Managed Account (PMA) will hold, at the very least, 1% of the total account value in a cash component at all times.

InvestSMART draws upon this cash component to cover management fees and brokerage costs (if required), removing the need to unnecessarily sell down investments to cover the aforementioned expenses, which would be counterproductive to the progress of your investment. 

Portfolio Manager Discretion

At any point in time, the Portfolio Manager of any Model Portfolio has the discretion to adjust the holdings and weightings held, including physical cash. While this is more likely to impact active stock-picking portfolios rather than our capped-fee investment portfolios, it's not unusual to see 5% physical cash held by some models. 

Balanced Portfolio Allocation shown

Contributions or Income 

Over time your investments will pay dividends or distributions with the proceeds deposited into your cash component, and dependent on your income setting, it will either be accumulated and paid to your nominated bank account or held for reinvestment at the next rebalance. 

Contributions are also held similarly. They will be initially deposited into the cash component until there are enough available funds to trigger a rebalance of your holdings. 

The myth of "Full Investment"

Lastly, there is a common-sense reason why there might be a little more physical cash in your account. We aren't able to necessarily deploy every cent we'd like to due to the fluctuations in the price of underlying holdings on any one day, i.e. if we want to purchase $500 of ABC to rebalance your portfolio but only have $100 available, then we will have to hold fast for the time being. 

Remember:

This is a Professionally Managed Account (PMA), meaning that we manage this for you. Any trading, readjusting, rebalancing is done automatically by InvestSMART.

If you have any further questions or want clarification on the above topics, then please feel free to email us at invest@investsmart.com.au 

Related topics

Yes, your InvestSMART PMA will receive dividends from the holdings.

Yes, you will receive the franking you're entitled to once you submit your tax return.

InvestSMART does not participate in dividend reinvestment plans. This means that the dividends from the holdings won't automatically be re-invested in the same holding they originated from.

When the dividends from your holdings are paid, they will go into the cash component of your account. When the cash component is out of balance, the default setting is for the cash to be invested across the other holdings.

Clients can elect to have the dividends paid out instead in a monthly income sweep. At the end of each month, all dividends and interest received by your account will be tallied and paid out to the bank account you nominated in your application form.

You can view dividends via the Dividends & Interest tab and Deposits & Withdrawals tab.

Yes, you can elect to have the dividends paid out instead in a monthly income sweep. At the end of each month, all dividends and interest received by your account will be tallied and paid out to the bank account you nominated in your application form.

You can turn on the Income Sweep setting in My Account > Investment Preferences.

InvestSMART does not participate in dividend reinvestment plans. This means that the dividends from the holdings won't automatically be re-invested in the same holding they originated from.

When the dividends from your holdings are paid, they will go into the cash component of your account. When the cash component is out of balance, the default setting is for the cash to be invested across the other holdings.

Clients can elect to have the dividends paid out instead in a monthly income sweep. At the end of each month, all dividends and interest received by your account will be tallied and paid out to the bank account you nominated in your application form.

You can turn on the Income Sweep setting in My Account > Investment Preferences.