Telco billing data – waste of space or BI gold?

Telecommunications billing data has always been hard to access but telcos missing a trick in not making this information more accessible to businesses?

Telecommunications billing data has always been hard to access and therefore manipulate. In fact, quite a few clients of mine still have boxes of paper bills sent to them each month.

Those who do receive the information electronically are confronted with thousands of lines of complex data and codes which can take weeks to understand and interpret. Then you have to manipulate it.

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