Media groups forced to fix business model
Even Seven West Media — with its market-leading free-to-air channel reporting record revenue share, and the West Australian newspaper defying the trend of steep print declines — is having to cut costs and drastically redefine its business away from a dependence on advertising revenue.
Seven West chief operating officer Rohan Lund says under a five-year plan the group will move away from the role of a traditional media company — which reaches mass audiences to sell advertising — to that of an "audience company" that will commercialise its audience and content.
One example Seven West cites is that of fashion magazine readers being able to buy the dress that interests them directly from the digital page rather than having the publication just act as a billboard.
Even troubled media group APN has articulated a strategy to use its print audience to drive digital opportunities, such as its daily deal site, GrabOne.
But cost-cutting is the other common backdrop for all the media companies. "There will be more costs to come out, that's part of the new reality," Mr Lund says, "but [we] also need to reset the model for growth."
The comments echo those of Fairfax Media chief executive Greg Hywood, who has made no secret of the necessary upheaval needed at the owner of The Sydney Morning Herald and The Age, despite the media group experiencing a golden age of readership thanks to its online offerings.
"We don't see any diminishing interest in what we do," Hywood told a Sydney audience this week. "The numbers just tell the story. We've never had circulation or the reach that we've got now.
"It's not an audience issue for media companies, it's how you make money that's the issue. That's why we're changing the business model, we have to change the cost base from a legacy business that ran off monopoly profits and determine exactly what the cost base should be."
Changing the cost base has included cutting about 20 per cent of the company's staff last year, which will help deliver $250 million worth of annual cost savings. More is expected from a recently announced reorganisation, which will merge corporate services across the Australian print group.
Fairfax is expected to introduce digital subscriptions for its metro mastheads around the middle of the year. The company has also articulated a strategy of developing digital businesses that will prosper on an audience reach of 9 million Australians every month.
But the evolution of the company will be far-reaching, and will eventually affect the editorial content that Fairfax produces.
"Big data will improve our audience insights and increasingly inform our content choices and revenue capabilities," Hywood told an audience in New York recently.
"The content mix and how it is sourced will change. There are value and volume drivers that will influence our editorial decisions."
Frequently Asked Questions about this Article…
Australian media companies are shifting away from traditional advertising-dependent models toward commercialising their audiences and content. That includes selling products directly through digital pages, launching digital subscriptions, building new digital businesses, using big data to inform content and revenue choices, and cutting costs to reset legacy cost bases.
Seven West Media plans a five-year shift from being a traditional media company that sells advertising to becoming an "audience company" that monetises its audience and content directly. Examples include enabling readers to buy products (such as fashion items) from the digital page rather than acting only as an advertising billboard, alongside cost reductions and other commercial initiatives.
Media groups are cutting costs to align their businesses with lower advertising revenues and new digital models. Actions cited include staff reductions (Fairfax cut about 20% of staff last year), reorganisations to merge corporate services, and targets to deliver large annual savings (Fairfax aimed for about $250 million). These measures are presented as necessary to reset the cost base and support growth in digital revenue streams.
Yes — Fairfax is expected to introduce digital subscriptions for its metro mastheads around mid-year. The company is also focused on developing digital businesses that leverage an audience reach of roughly nine million Australians a month, moving toward diversified digital revenue rather than relying solely on advertising.
Fairfax’s leadership says big data will improve audience insights and increasingly shape content choices and revenue capabilities. The company expects the content mix and sourcing to change, with value and volume considerations influencing editorial decisions as part of the shift to audience-driven monetisation.
APN has articulated a strategy to leverage its existing print audience to drive digital opportunities, for example by promoting and operating its daily deal site, GrabOne. The idea is to convert print reach into digital commerce and other online revenue streams.
According to media executives, growing online readership is not the core issue — the challenge is how to convert that audience into sustainable revenue. Companies have record reach and circulation in digital channels, but must change business models, introduce new revenue streams (subscriptions, e-commerce, digital products) and reduce legacy costs to remain profitable.
Investors should watch for announcements about digital subscription rollouts, plans to commercialise audiences (e-commerce or direct sales), major cost-reduction programs or reorganisations, use of big data to drive content and revenue, and new digital-business launches. These moves indicate how media firms are adapting revenue models and managing legacy cost structures.

