How to clear the cloud adoption fog

Cloud adoption is typically a decision taken by IT managers and the buck stops with them, whether they like it or not. Unfortunately, success or failure is always open to interpretation.

Cloud or not, the fundamental obligations of service delivery don't change. At the end of the day, customers and stakeholders, including business managers and senior executives, really don’t care whether services exist in the cloud or not. They simply expect them to work and perform reliably and the onus is on the provider to prove its worth.


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