E-government is dead, long live 'digital government'

There is no doubt that the eGovernment movement has failed or at least fallen short of expectations, but a simple rebadge of the idea won't take us very far in finding out why this is the case.

Almost every day I either read an article, or hear from a client or discuss with a colleague about “digital government”. Every single jurisdiction has or is in the process of cranking up a digital plan of some sort, or is in the middle (or better the beginning) of its implementation.

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