CBA's compensation scheme is too little, too late

CBA's' 'culture of defensiveness' has seen the company belatedly attempt to placate customers affected by its financial planning scandal. But the damage to the brand has already been done and may take years to repair.

Under acute pressure and the threat of a royal commission, Commonwealth Bank has belatedly put forward a comprehensive scheme to compensate the victims of its financial planning scandal. Will it be sufficient to finally put the issue behind it and see the storm of criticism and threats of action subside? Probably not.

{{content.question}}

SMS Code Sent…

Hi {{ user.FirstName }}

Looks like you've already taken a free trial

Please enter your payment details

We have sent you a code via SMS to {{user.DayPhone}}

please enter this code below to activate your membership

If you didn't receive SMS code please

Looks you are already a member. Please enter your password to proceed

Please untick this box when using a public or shared device


Verify your mobile number to unlock a FREE trial

Please sign up for full access

Updating information

Please wait ...

  • Mastercard
  • Visa

Related Articles