Building a standard global software environment

The idea of implementing a single management application across the whole enterprise sounds great but do business run the risk of sacrificing to much for a "vanilla" application?

The idea of implementing a single customer relationship management (CRM) application across the whole enterprise, rather than having to deal with multiple instances of the same application in different business units and countries, holds undoubted appeal. Time and money can be freed up by only having one application to deploy, license, maintain and upgrade. Training becomes much simpler in a standardised software environment. Plus, there are far less integration headaches to deal with.

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