The mobile toolbox of today's IT professional

With mobile devices now finding a permanent home in enterprises, IT professionals are increasingly confident that they can harness the benefits without succumbing to the potential risks.

IT professionals tend to be problem-solvers. Regardless of the scope or nature of these problems – which can affect an individual, an entire company, or anything in between – they all require rapid detection, accurate diagnosis, and timely resolution. The nature of technical systems means that managing them is in many ways a 24/7 responsibility: IT professionals must swing into action when an outage, glitch or malicious intrusion occurs, without the luxury of handling these issues solely during office hours. In many cases, their ability to solve these problems quickly and effectively directly impacts the profits and viable operation of the organisations they work for.

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