Should Microsoft hire an outsider to replace Ballmer?

Analysts aren't convinced that anyone within Microsoft's existing roster of talent will be able to handle the top job. An outsider might bring Microsoft the perspective that it needs to reconnect with its customers.

The news of Microsoft boss Steve Ballmer’s exit from Microsoft was greeted with a level of exuberance that would be enough to bruise the ego of even the toughest executive. But Steve Ballmer is probably as tough as they come.

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