Relieving online parcel pain

Current parcel handling and logistics processes in Australia are not up to the task and now could be the best time for traditional retailers to invest in and lobby for improved services.

The Productivity Commission, forever a fan of design by committee, has recommended the government establish a taskforce to investigate more efficient ways of low value parcel handling.

The recommendation, first flagged in the draft report back in August, is the latest in the ongoing wrangle between government and the retailers who want the low value threshold exemption for GST on imported goods to be dropped.

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