Positively humming: creating a happy workplace
Trainer Sue Langley says there are many simple and free ways to make workplaces happier and, as a result, more productive.
Langley, chief executive of consultancy group Emotional Intelligence Worldwide, is the brains behind Australia's first government-accredited diploma of positive psychology. With consultant Mel Neil, Langley spent the past two years developing a course to help busy professionals foster positive relationships and environments.
With bosses catching on to the theory of an enthusiastic and energised staff equalling a better bottom line, the course is sure to be popular.
Here are some of Langley's tips to ensure your business is nurturing its human assets.
■ Celebrate the successes: Stop and notice what your employees have achieved and give them a pat on the back.
■ Be present: Try to use all your senses to take in your surroundings and encourage your employees to do the same. Being present sharpens your focus and helps you appreciate the little things.
■ Know your strengths: Find out what people's strengths are, not just what they're good at. Some are thought to excel at a task because they have been doing it for a long time. Tapping into your team's strengths will engage the team and improve productivity.
■ Get out there: Develop a sense of meaning and fulfilment by helping out a charity or community organisation. Your employees are happier if they have a sense of living meaningful lives.
■ Build positive relationships: Humans are social beings and need support networks. Encourage your staff to build connections and it will enhance their motivation.
■ Positive communication: Analyse the way your staff communicate with each other. For example, tell an employee you are happy with their performance and begin a discussion by asking them questions rather than giving a passive or limited response.
■ Set goals: Many people don't set goals because they are scared of failure. They make personal goals, but not for their whole lives. Encourage your staff to set big and small goals and make your own.
■ Savour the moment: Enjoy overcoming the challenges. The more "up moments" people have, the more likely they are to pull themselves out of the "down times".
■ Be positive: Optimism and pessimism are not permanent states, but explanatory styles. We can push ourselves into an optimistic style by explaining what happens to us in a positive way. It makes people feel better and it's a good way to talk to ourselves.
■ Gratitude and appreciation: Studies have shown gratitude gives a big boost to wellbeing. If it's reciprocated, it has a wonderful ripple effect.
Frequently Asked Questions about this Article…
According to the article, simple and often free steps include celebrating successes, being present and attentive, identifying and using employees' strengths, encouraging charity or community work, building positive relationships, practising positive communication, setting big and small goals, savouring achievements, fostering optimism, and encouraging gratitude and appreciation.
Sue Langley is a trainer and the chief executive of consultancy Emotional Intelligence Worldwide; together with consultant Mel Neil she helped develop Australia’s first government‑accredited diploma of positive psychology to help busy professionals foster positive relationships and work environments.
The article notes bosses are catching on to the idea that an enthusiastic, energised staff can equal a better bottom line, so nurturing human assets through positive workplace practices can help engagement and productivity.
Being present means using your senses to take in your surroundings and encouraging staff to do the same — this sharpens focus, helps appreciation of small wins and can improve day‑to‑day productivity.
The article advises finding out what people's true strengths are (not just tasks they do often); tapping into those strengths engages teams and can improve productivity by aligning work with what people do best.
Positive communication involves analysing how staff interact, telling employees when you're happy with their performance, and starting conversations with questions rather than passive responses — this encourages dialogue and boosts motivation.
Encouraging staff to set both big and small goals helps overcome fear of failure; savouring 'up moments' builds resilience for down times; and adopting an optimistic explanatory style can lift moods and improve how people talk to themselves and others.
Yes — the article reports studies show gratitude gives a big boost to wellbeing, and when appreciation is reciprocated it can create a positive ripple effect throughout the workplace.
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