Online retail's light speed evolution

With Australian retailers hard-pressed to keep up with rapidly changing customer behaviour, agility needs to be an important part of the conversation.

The retail landscape is changing at exponential speed… and it’s not going to slow down. As consumers become more knowledgeable, more empowered and more mobile with their shopping habits, turning to their smartphones and tablets in place of their cars and shopping trollies, retailers have to move with speed and imagination to stay in the game. Otherwise, they risk being left behind.


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