Mobile customers spoilt for choice-but for how long?

Australian customers may have no qualms about ditching a bad service provider but they are running out of choices.

The Australian mobile telco space is apparently a sea of churn, with mobile subscribers willing to ditch service providers the first chance they get, according to the latest research from Telsyte.

The behaviour is emblematic of consumers' deep-seated discontent and it looks like they are increasingly headed into the welcoming arms of mobile virtual network operators (MVNOs).


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