From huge amounts to small, a whopping $636 million is sitting unclaimed in accounts across Australia.
Mining boom or not, someone must want the nearly $1 million sitting unclaimed in a dormant bank account with the address given as the Perth suburb of Carlisle - a mid-priced but up-and-coming area near the city that, perhaps significantly, is down the road from Burswood Casino.
In Melbourne, $718,151 is going begging in relation to a shareholding in AWB Ltd, the grains marketing group sold last year to Canadian farm products business Agrium, while in the Sydney suburb of Matraville, $642,301 awaits the missing beneficiary of a deceased estate.
These are three of the largest sums among the record $636 million the Australian Securities and Investments Commission (ASIC) revealed last week on its database of "unclaimed money".
The pool of unclaimed, non-superannuation money increased about $28 million over the past year, ASIC says, as a further 157,431 parcels of money were added to its database by banks, insurers, share registries and other financial institutions.
"The average parcel of money is $652 and there are some huge amounts of money waiting to be claimed," ASIC's senior executive leader for financial literacy, consumers, advisers and retail investors, Delia Rickard, says. NSW has the most parcels of money waiting to be found - more than 440,000 - with the $243.1 million total averaging out at $552 per parcel. Victoria has $134.3 million to be claimed, the average across 190,000 parcels higher at $706.
Western Australia has $49.3 million unclaimed but across 64,000 parcels it leads the nation with an average of $768 available for the rightful owners.
DECEASED ESTATE
If you're the executor of a deceased estate, it's a good idea to check the register. Money is generally deemed to be unclaimed after seven years - for example, when a bank account hasn't been touched, payments have stopped on a life-insurance policy or dividend cheques are returned to sender. The financial institution then registers the money as unclaimed with the ASIC.
The money is held on trust for as long as it takes to find the owners. Some parcels have been held for decades - four life insurance policies date back to 1952 and eight bank accounts to 1971.
With the $992,750 sitting unclaimed in Perth, the parcel was registered by the Commonwealth Bank in 2007, indicating the account was last used in 2000. The Matraville inheritance sum was registered by the CBA in 2008 and the AWB shareholding the same year, suggesting contact was lost with the owners in 2001.
ASIC makes its own attempts to reunite the money with its owners and returned $62 million in the past financial year. The largest amount was $1,964,980, sent back to Citigroup after a "lost" customer showed up again.
In one case, the regulator recently tracked down an elderly couple in southern Sydney who had more than $200,000 in unclaimed money from an old bank account. They hadn't made any deposits or withdrawals for seven years and didn't get round to responding to a letter sent by the bank before it registered the money as unclaimed.
"With other things happening in their life, the couple forgot about the bank's letter," an ASIC spokesman says. "The couple learnt about the unclaimed money when they were contacted by a private company that offered to reunite them with their money for a fee. They quickly realised they could reclaim their money through the bank, at no cost."
Melbourne investor Kirk Leonard was also contacted by such a service, and by the ASIC about the same time, about nearly $1000 he was entitled to following the takeover of Symbion Health.
"I'd moved house and I lost track of the [takeover] paperwork at the time," he says. "I was approached with a call from a collection agency, which actually required fees for the transfer. Then the letter came through from the ASIC and there weren't any fees involved."
To search the database see moneysmart .gov.au/tools-and-resources/find-unclaimed-money or phone 1300300 630.
To track down lost superannuation see ato.gov.au/superseeker.
Key points
- Money is deemed unclaimed generally after seven years.
- Individual sums of up to $1 million await the rightful owner.
- Nationally, the average sum available is $652.
- Some unclaimed money dates back to the 1950s.
Frequently Asked Questions about this Article…
What is “unclaimed money” in Australia and how much is on the register?
Unclaimed money is non-superannuation cash or assets (for example, dormant bank accounts, life-insurance payouts or unclaimed dividends/shareholdings) that financial institutions have registered with ASIC after contact is lost. According to the article, ASIC’s unclaimed money database held a record $636 million, with the average parcel worth about $652.
How does money become unclaimed and how long before it’s registered?
Money is generally deemed unclaimed after about seven years of inactivity — for example if a bank account hasn’t been used, dividend cheques are returned or life-insurance payments stop. At that point banks, insurers, share registries and other institutions usually register the funds with ASIC for safekeeping until the owners are found.
How can I search for and claim unclaimed money in Australia?
Everyday investors can search ASIC’s unclaimed money listings via the MoneySmart search (moneysmart.gov.au/tools-and-resources/find-unclaimed-money) or call 1300 300 630. For lost superannuation, use the ATO SuperSeeker tool at ato.gov.au/superseeker. If you find a match you can usually reclaim the funds through the bank or regulator — typically at no cost.
What kinds of unclaimed assets are held on the ASIC register?
The register includes bank accounts, shareholdings (such as AWB Ltd shares mentioned in the article), life-insurance policies, deceased-estate payouts and similar financial parcels. Some items on the register date back decades — the article notes life policies from the 1950s and bank accounts from the 1970s.
Are there fees or risks when trying to recover unclaimed money?
Be cautious: private companies sometimes contact people offering to reunite them with unclaimed money for a fee. The article highlights cases where owners reclaimed money for free through their bank or via ASIC, so check the official ASIC/MoneySmart channels before paying anyone.
How big can individual parcels of unclaimed money be and where is most money unclaimed?
Individual parcels can be very large — the article cites sums near $1 million (for example about $992,750 in a Perth account). Nationally NSW has the most parcels (more than 440,000) with a total of $243.1 million, Victoria has $134.3 million, and Western Australia holds $49.3 million with a higher-than-average parcel size in WA ($768).
What should an executor or beneficiary do about unclaimed money from a deceased estate?
Executors should check the ASIC unclaimed money register as part of estate administration, because funds are often registered after seven years of inactivity. Money held as unclaimed is kept on trust until the rightful owners or beneficiaries are located, so searching the register can identify payments that belong to the estate.
How successful is ASIC at reuniting unclaimed money with owners and are there recent examples?
ASIC actively tries to reunite money and returned $62 million in the past financial year. Recent examples in the article include a nearly $2 million payment returned to Citigroup when a lost customer reappeared, ASIC tracking down an elderly couple with more than $200,000 in an old account, and an investor reclaiming nearly $1,000 after a takeover (Symbion) once contacted by ASIC.