Flip the switch on deregulation priorities

The key for governments and utilities when deregulating electricity is keeping customer decisions easy and taking care of struggling households.

Electricity customers are as cross as cut snakes, right? We read and hear a lot in this vein but, according to the keeper of the nation’s energy rule book, in New South Wales at least, it’s just not true.

The Australian Energy Market Commission is engaged in an exercise to examine electricity competition in New South Wales, the country’s largest power sub-market by far, with 3.3 million households and small businesses.

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