DJs shops for stability after retail's long winter

David Jones chief Paul Zahra has made strides in his omnichannel strategy, but will continue to grapple with how to manage physical networks alongside an online presence.

It’s not been an easy three years for Paul Zahra since he became chief executive of David Jones. And despite some stabilisation of the venerable department store group’s earnings in 2012-13, it isn’t going to get any easier.

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