Counting the cost of a Telstra outage

The fallout from Telstra's Warrnambool exchange fire is a grim reminder of our fragile networks. Will the NBN be any better?

Early last week the Warrnambool telephone exchange in South Western Victoria was gutted by fire. What followed should worry managers, entrepreneurs and ministers across the country as the consequences of the fire exposed the fragility of communications networks and the importance of business continuity plans to deal with unexpected problems.

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