Bank IT 2012: Where will the money flow?

Big on the shopping list for the year ahead are technologies designed to improve customer trust and increase sales, but it's the decline in Europe that could have the biggest impact on overall spending.

Global spending on retail banking technology will increase by $US3.6 billion (3.2 per cent) in 2012, and will hit $US135 billion over the next five years, according to Ovum’s “Retail Banking Technology Spending Model Through 2016”.

Banks in emerging economies in the Asia-Pacific region will grow the fastest at a rate of 8.3 per cent in 2012, hitting $US10.2 billion by year end.

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