InvestSMART

Aged care an investor danger zone

Retirement care should be a great investment but rarely is. Here's why retail investments fail. Separately, the ASX-listed Sunnycove this week faces a crucial vote among investors.
By · 19 Jan 2009
By ·
19 Jan 2009
comments Comments

PORTFOLIO POINT: Australia’s growing numbers of retirees are a tantalising market, but a frustratingly difficult one for investors.
Two million Australians are over 70 and that number is set to double in the next 20 years; well-heeled baby boomers are choosing to use their super for lifestyle rather than legacy; improvements in healthcare and medicine are lengthening life-spans and making people more active for longer.

With fundamentals like these, it’s no wonder that retail and institutional investors alike are continually seduced by the prospects of Australia’s burgeoning aged care and retirement industries. On closer inspection, however, the risks to investing within this theme are legion. And just as old age might not be all lawn bowls and piña coladas, aged care, retirement villages and nursing homes all have risks and pitfalls for investors.

Old people mean big business for many companies, but depending on where they are situated in the spectrum of services their profitability seems to change. At the coalface of providing housing services to the elderly are Becton Group, FKP Property, Stockland and Prime Retirement. Lend Lease Primelife, Sunnycove and Babcock & Brown are some of the other big names in retirement villages. But as the share and managed fund performance of some of these companies has demonstrated, retirement villages and nursing homes can be tricky businesses (see panel, below).

Further down the food chain, listed companies Healthscope, Sigma Pharmaceuticals and Primary Health Care provide medical services to the elderly. Their performance hasn’t necessarily been stellar, but they have fared better than many of the companies involved in property. Companies in the retail chemist space such as Australian Pharmaceutical Industries and specialist medical technology firms such as Cochlear and ResMed (see our previous story Strong vital signs) are by no means immune from recessionary effects, but may be safer bets.

Leveraged to an ageing population with more comprehensive health and medical needs and, importantly, indirect beneficiaries of government subsidies and Medicare, their products tend to be used regardless of the economic climate. A case could even be made for investing in caravan maker Fleetwood Corporation, or the New Zealand-listed Tourism Holdings Ltd, which both cater for the ubiquitous “grey nomads”. Until shares turned south in the second half of 2008, Fleetwood was a consistently strong performer on the ASX.

The scope for aged care and retirement sector investments is thus large, but to succeed at stock or fund-picking within the sector, a range of issues need to be examined. Despite growing demand for retirement housing – as boomers sell the family home and look for a sea change or an inner-city apartment – companies such as Lend Lease Primelife, Australia's biggest retirement home builder, have had terrible troubles in the past.

Babcock & Brown Communities is no longer, and the efforts of Gold Coast developer MFS to get in on the action through the struggling Village Life brand also failed. The industry fundamentals of Primary Health Care failed to prevent its shares from falling from over $13 in February 2007 to about $5.15 today and while it might look as if the number of slow-moving campervans on the road is rising, with unpredictable oil prices and uncertainties in the motor vehicle industry globally, even that industry may not exactly be a recession-proof: Fleetwood is currently at $3.67, down from $9.84 at one stage last year.

Ed Butler, a senior analyst with industry research firm IBIS World, is however optimistic about one area: nursing homes. “There’s always demand for this sector and it’s not something that government funding will cut anytime soon,” he says. “We also found that individual company misfortunes are not necessarily reflective of a greater trend.”

IBIS looks at the fundamentals of 500 different industries and in a recent report found that nursing homes had one of the lowest risk ratings across the entire economy. Just a few industries such as, intriguingly, veterinary services, dairy cattle farming, libraries and cheese manufacturing were seen as being safer.

The same could be said of childcare, which, like nursing and retirement accommodation, has a high constant demand and strong government support. But unlike childcare, which, as ABC Learning has shown, is nigh impossible to monetise, some institutional fund managers have demonstrated that with no small degree of skill, nursing homes and retirement villages can deliver dollars.

Suited best to institutional investors, the margins and revenues on aged care may not be huge, but in the case of APN’s Melbourne-focused Retirement Properties Fund they can mean a 15% per annum average return. The fund manager at RPF, Steven Lawford, says that structuring and asset selection is critical.

“Our fund is 10 years old, it was put together by Howard Brenchley (APN's chief investment officer) and the income stream is derived from deferred management fees whereby lumpy cash flow is streamlined.” Generally the retirement industry’s fees come from an “exit fee”, which, naturally, only happens once in a resident’s lifetime: when they move out or pass on. If the average resident only leaves after 10–12 years this means that a robust financial structure and credit rating must be in place to synthetically produce returns based on future “lumpy” exit fees. Large groups such as APN can do this easier than others and for them, retirement investments can work.

Indeed, despite an awful year for property trusts, APN’s model of investing in five highly occupied villages across suburban Melbourne delivered a growth in net asset value of 6.5% over 2007-08. While debt could be an issue for the fund in 2009 (at June 30 last year it held $28.6 million in assets against $14.1 million in liabilities), leverage is certainly not as pronounced as in other areas of the property industry.

“It's a factor of the ways that we did it at inception, we bank our cash flow monthly,” says Lawford. “The villages are all proven and profitable in the sense that the deferred management fees cover the rent.” AMP, through its 95% interest in Principal Aged Care, Macquarie, in partnership with FKP and UK health insurer BUPA Group (which owns HBA and MBF) are other institutional players active in the sector.

Aged care and retirement home operators that have looked to appeal directly to the retail investor have not fared as well. Although institutional investors such as APN, or not-for-profits like the Uniting Church (UnitingCare runs about 5% of Australia’s nursing homes, one of the largest concentrations, according to IBIS World), may succeed, companies that take retail investors closer to the coalface have had problems; companies like the former incarnation of Lend Lease Primelife, or Sunnycove’s Village Life.

A lot of the problem lies with the fundamental exit fee-based business model. But the problem many investors face otherwise lies with the operating companies. And as with any industry, the economic and market conditions may be fantastic, but only the competence of the management and the fundamentals of the company will create a return on investment.

If you do want to invest in Australia’s silver-haired population, careful company and fund selection is not just important, it’s critical. While investments in the sector can work for large institutional investors, and while innovative medical companies can produce great returns for retail investors on the stockmarket, there are plenty of ways to lose money by blindly trying to turn silver into gold. The story below is a cautionary tale.

Dark days at Sunnycove

Investors in a group of retirement village schemes face an exceedingly difficult choice this week: accept a 70% fee hike on their managed investments or witness the operator close up shop and possibly evict hundreds of elderly tenants across the country, from Albury to Toowoomba.

“It’s an absolute crisis, it’s just going to hell in a hand basket.” That’s how investor Mary Kost describes her experience with property manager Sunnycove, listed on the ASX as SCV Group. Her story illustrates the risks – and ethical dilemmas – of retail investing in aged care.

Seven years ago Kost, a young mother from Melbourne, and other retail investors were contacted by a telemarketer promoting managed investment schemes run by a company called Village Life. Thinking it sounded good they signed up. Kost took out a loan to invest in aged care accommodation to be managed by SCV, which charges the weekly fee for maintenance, finding tenants and collecting the rent. But after several years of decent returns Village Life failed and was purchased last year by the Maroochydore-based SCV Group. Kost’s investment, for example, in the operator’s Caboolture complex, north of Brisbane, has since seen occupancy rates dramatically drop and services fall.

“For the past few years it’s been OK, but in the past nine months it’s been absolutely horrendous since SCV took over,” Kost says.

Now SCV, whose shares are trading at 1¢ – down from a high of 50¢ a year ago – and which appears to have cash holdings of just $270,000, is looking for a way out and the way out is to raise management fees: in the case of Kost’s investment at Caboolture, from $90 to $170 a week – or walk away from the schemes, the investors and the residents.

Village Life, now Sunnycove, scheme investors have assembled themselves at an online discussion forum and this week need to decide on whether to accept the 70% fee increase or the possible closure of the retirement homes, and their investments.

“Call me cynical but I just think the money that they want to get from us will just go straight to Sunnycove to prop them up. I don’t really think they’ll fix the problems at the villages at all,” one investor says. Others believe the extra money may just keep the business on life support but not turn around what is a fundamentally low-margin and high-risk business model.

But if investor fees are not raised and SCV cancels its management agreement with the villages, then it is up to scheme unit holders to find new managers: a tall order for non-specialist retail investors.

Neither SCV managing director Andrea Slingsby or chairman Andrew Kemp were available for comment.

SCV is not the only operator to find the Village Life brand a tough business to operate. Unlike many other retirement village operators, seniors who live in Village Life accommodation rent rather than purchase their units. Accommodation tends to be cheaper than offerings from the more lifestyle-oriented developments (think Seinfeld’s Del Boca Vista Active Adult Community), and residents are more reliant on pensions or family members. Recessionary and inflationary pressures can mean the difference between life in a retirement home or the granny flat.

Diane Bates, an aged care activist and coordinator of not-for-profit advocacy organisation Daniel’s Shield, says that there are many cases proving that investing in nursing homes and retirement villages is ethically dubious and financially flawed. “The model is unworkable from the ground up and it starts with the government.” Bates says that not only are profit margins tiny, but incompetent funding and regulation makes operations difficult even for not-for-profit groups.

“The providers are saying they’re not getting enough money from the government, but whether or not that’s the case, the regulators aren’t going in there doing their job. It’s all about ticking boxes and regulation is a paper façade.”

In March 2006, after Village Life shares fell to a low of 9¢ from an all-time high of $2.88, Gold Coast property group MFS plus Babcock & Brown, through their interest in the Primelife retirement trust, moved in to purchase shares and trusts off the struggling company. Primelife, founded by controversial investment identity Ted Sent.

Queensland tycoon Michael Gordon also got ready to move in on Village Life, having sold his Peppercorn childcare business to Eddy Groves’ ABC Learning. Gordon purchased retirement village company Sunnycove and a separate holding in Village Life via private vehicle Bydand.

Gordon has since departed Sunnycove, renamed SCV, but remains its largest shareholder. MFS and Babcock have themselves gone to the great sharemarket in the sky, but the mess at Village Life centres remains.

“They’ve stuffed it up so badly,” says SCV investor Kost. “Do I really want to trust them with more of my money?” Voting over the future of SCV’s Village Life homes begin today. It is expected that investors, and residents, will know the outcome by the end of the month.

Google News
Follow us on Google News
Go to Google News, then click "Follow" button to add us.
Share this article and show your support
Free Membership
Free Membership
Michael Feller
Michael Feller
Keep on reading more articles from Michael Feller. See more articles
Join the conversation
Join the conversation...
There are comments posted so far. Join the conversation, please login or Sign up.