Taxi for Cabcharge

There are problems to iron out but the sharing economy looks set to colonise the taxi industry, if the authorities will let it. Cabcharge looks cheap, but doomed.

Usually, businesses get rich by doing a good job for their customers. In the taxi industry, where one in three passengers booked aren’t actually picked up, where drivers subsist below the minimum wage and where police find many taxis unroadworthy, this dynamic operates in reverse. The lower the level of service delivered, the more money the industry makes.

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