Woolworths vows to keep lid on prices
Mr O'Brien, now two years at the helm of Australia's biggest supermarket chain, also pledged he would continue to lean on food, grocery and petrol prices despite fresh investigations by the competition regulator. But he did hold out a small olive branch to suppliers, saying they had a vital part to play in the Woolworths business and broader Australian economy.
"We can't serve the customer if we don't have a supplier base so we are very aware of that and we work every day with suppliers," Mr O'Brien said.
"We can't have the business that is just lower price for the sake of lower price without regard to the manufacturing base - if we do that we don't have a business. We are very aware of that and [it is] something that we are looking at."
But if rival Coles and the legion of independent supermarkets were hoping for a let-up in the supermarket price war, which has intensified in the past two years and has featured $1-a-litre milk and discounted petrol, they will be disappointed as Mr O'Brien and his team pull more levers to drive earnings growth for Woolworths shareholders.
He said Woolworths had a "contract" with the community.
"We have a contract with our customers to provide an offer that helps them deal with the cost of living and the rising cost of living, and petrol is a lighting rod for that in any household economy.
"The customer is wanting to lower their cost of living so they can balance their budget, and the supplier obviously has to maintain a sustainable business. We operate in between and we wear the praise of the customers and scorn of the suppliers some time."
Woolworths on Thursday posted a 19.4 per cent increase in half-year net profit to $1.15 billion, while profit from continuing operations and significant items was broadly in line with expectations at $1.24 billion, up 5.5 per cent. "What we have delivered here is an improved result and that's what the team have been focused on ... steadily improving this business," Mr O'Brien said. "It is a good result, but it's a sustainable result as well and that's what I'm pleased about."
Mr O'Brien also played down suggestions Woolworths had matured as a business. "We have got plenty of growth levers available to us into the future and I see plenty of upside and I don't see a mature business at all."
Revenue for the half hit $30 billion for the first time, up 4.8 per cent, while its flagship Australian supermarkets division saw earnings before interest and tax rise 6 per cent.
Woolworths raised its profit guidance yesterday to 4-6 per cent growth for the financial year from an original range of 3-6 per cent.
Mr O'Brien defended Woolworths' dealings with suppliers as questions over alleged predatory behaviour by supermarkets drowned out attempts to focus on the retailer's performance.
"Our role as retailer is positioned midway between the customer and the producer and it's a balance we play every day," Mr O'Brien said. But ultimately Woolworths would side with its customers and investors.
Shares in Woolworths ended up 92¢ at $34.93. The company declared a fully franked interim dividend of 62¢ a share, up 5.1 per cent.
Frequently Asked Questions about this Article…
Woolworths CEO Grant O'Brien told investors the retailer is committed to keeping low prices for customers, saying supermarket price cuts on food, groceries and petrol are "here to stay" even amid supplier protests and fresh investigations by the competition regulator.
Woolworths reported a 19.4% increase in half-year net profit to $1.15 billion. Profit from continuing operations and significant items was $1.24 billion, up 5.5%. Revenue for the half hit $30 billion, up 4.8%, and the Australian supermarkets division saw earnings before interest and tax rise 6%.
Yes. Woolworths raised its profit guidance to 4–6% growth for the financial year, up from its original guidance range of 3–6%.
Grant O'Brien emphasised suppliers are vital to Woolworths and the wider economy, saying the business must balance customer value and a sustainable manufacturing base. He warned Woolworths won't pursue lower prices 'for the sake of lower price' if it undermines suppliers, while acknowledging the retailer often faces customer praise and supplier criticism.
The article notes the price war — including tactics like $1-a-litre milk and discounted petrol — remains intense. Woolworths said it will keep pulling levers to drive earnings growth for shareholders while maintaining offers that help customers with cost of living, suggesting management is focused on balancing margin and market share to support investor returns.
Yes. The article mentions fresh investigations by the competition regulator into alleged predatory behaviour by supermarkets. Woolworths defended its dealings with suppliers and said its role is to balance the needs of customers and producers.
Woolworths declared a fully franked interim dividend of 62c per share, up 5.1%. On the day of the announcement, Woolworths shares rose 92c to close at $34.93.
Grant O'Brien rejected the idea that Woolworths is a mature business, saying there are "plenty of growth levers available" and he sees plenty of upside for the company going forward.

