Thodey has to keep the wheels turning
He needs to find new businesses to replace ones that are internet roadkill - Telstra's old fixed line telephony service and its Sensis directories business, notably. He has some candidates, but they can't fill the gap yet.
He must therefore also make Telstra's established businesses more profitable: he has succeeded so far, and the good news for Telstra investors is that he can keep on doing so for at least two years.
Telstra's fixed line network and Sensis both have digital arms these days: online directories at Sensis, and fixed line broadband services in the case of the fixed line network. In both businesses however, non-digital revenue is falling faster than digital revenue is growing.
Thodey is responding by expanding Telstra's business telecommunications services in Australia and Asia, but he also runs a company that has been a hiding place for yield-hungry investors since the global crisis. There's no appetite on the register for Telstra to cut its 28¢ a share dividend to fund expansion, a positive desire in fact for the dividend to be supplemented by special payments sourced from Telstra's $11 billion deal to co-operate with the closure of its copper wire network and the rollout of the national broadband network.
Thodey was mum about special payments when he handed down Telstra's June year profit result on Thursday, but the telco is aiming at paying 28¢ a share again this financial year, and it is a hefty commitment. The 28¢ payout in the year to June was 91.2 per cent of earnings per share.
The growth deficit that Thodey is trying to fill is manageable so far. Fixed line earnings before interest, tax, depreciation and amortisation (EBITDA) fell by 6.1 per cent or $177 million to $2.7 billion as fixed voice revenue slipped by 9.5 per cent. At Sensis, a 19.9 per cent, $193 million slide in print revenue to $778 million overwhelmed a $42 million rise in digital directory revenue, and EBITDA fell by $158 million to $571 million.
The $335 million combined EBITDA reduction was covered by just one business, mobiles. It lifted EBITDA by 10.7 per cent, or $338 million, to $3.5 billion. Mobile customer numbers rose by 1.3 million to 15.1 million during the year, and EBITDA as a percentage of sales rose from by two percentage points to 38 per cent.
Telstra has stepped up capital expenditure on its 4G mobile rollout, where it is the industry leader, and Thodey says that even though there are now more mobiles than people in Australia, there is still room for system-wide growth. Australia's mobile penetration rate of 135 per cent compares with rates of 200 per cent in Hong Kong and 180 per cent in Singapore, he says, and penetration rates will rise as mobile phone users add iPads and other mobile devices.
Telstra has, however, been the main beneficiary of Vodafone's market share implosion in this country, and windfall gains from that quarter are ending as Vodafone's Australian boss, Bill Morrow, resurrects Vodafone's Australian franchise. The earnings holes inside the fixed line business and Sensis are meanwhile still expanding.
Thodey's getting traction with his business services expansion. International revenue was up 16.2 per cent or $243 million during the year, and the group's network applications services (NAS) offer to businesses in the region lifted revenue by 9.4 per cent to $566 million. Counting Australia, NAS increased revenue by 17.7 per cent to $1.5 billion.
These businesses won't be big enough to plug Telstra's earnings gap for several years, however, so Thodey has to continue making Telstra's existing operations more profitable, pound-for-pound. The circular logic is that it is the only way he can keep dividends high, balance-sheet gearing low, and still invest enough to generate new business that fills the earnings gap and keeps Telstra growing.
So far however, the balancing act is succeeding. Telstra booked $800 million of productivity savings in the year to June, twice as much as EBITDA profit growth, the group reported.
Savings were down from $1.1 billion in the previous year - but the internal target is for Telstra to book savings of about $1 billion a year for at least the next two years, and maybe longer.
The Maiden family owns Telstra shares.
mmaiden@fairfaxmedia.com.au
Frequently Asked Questions about this Article…
David Thodey is Telstra's chief executive who is pursuing multiple strategies to replace declining legacy businesses and make existing operations more profitable — expanding business telecom services in Australia and Asia, investing in mobile (4G) rollout, and driving productivity savings to sustain dividends and growth.
Telstra's old fixed-line telephony and the Sensis directories business are shrinking because non-digital revenue is falling faster than digital growth can replace it — fixed voice revenue slipped 9.5% and Sensis saw a 19.9% decline in print revenue, which led to falls in EBITDA for both units.
Telstra is aiming to pay 28¢ a share again this financial year; last year that payout represented 91.2% of earnings per share. Management says there is no appetite among shareholders to cut the dividend to fund expansion, and Thodey was noncommittal about any special payments from the company's $11 billion NBN/cooperation deal.
Mobile was the main contributor: it increased EBITDA by 10.7% (about $338 million) to $3.5 billion, and mobile customer numbers rose by 1.3 million to 15.1 million — offsetting a $335 million combined EBITDA reduction from fixed-line and Sensis.
Telstra has stepped up capital expenditure on its 4G mobile rollout, positioning itself as an industry leader; management believes there is still room for system-wide mobile growth as users add devices and penetration rises above today's 135% level in Australia.
Business services are a key growth area: international revenue rose 16.2% (about $243 million) and network applications services (NAS) lifted revenue by 9.4% to $566 million, with NAS including Australia up 17.7% to $1.5 billion — but management acknowledges these areas won’t fully plug the earnings gap for several years.
Productivity savings are central to maintaining high dividends and funding growth; Telstra booked $800 million of productivity savings in the year to June (down from $1.1 billion the prior year) and targets roughly $1 billion of annual savings for at least the next two years.
Yes — some of Telstra’s windfall mobile gains came from Vodafone Australia’s market-share implosion, but those gains are ending as Vodafone’s Australian boss Bill Morrow works to resurrect its franchise, potentially reducing easy market-share pickup for Telstra going forward.

