Over the last many years, information technology has been celebrated as a driver of business and social innovation, with an impact which is still not fully realised and has the same scale as previous world-changing inventions such as the steam engine or electricity. Annihilating distance, compressing times, boosting productivity, creating new businesses and business models that were not even imaginable just a one or two decades ago, supporting transparency and democracy, improving public safety, health care, education… and the list goes on..
Some have also looked at the downside of this, as I highlighted in a previous posts. There are three main risk areas:
• Digital divide(s)
• Loss of human control and oversight
• Substitution of human labor leading to permanent unemployment