SUPERANNUATION funds are resorting to throwing parties, giving away overseas trips and helping their members meet celebrities to attract young customers.
Australia's biggest super fund, AustralianSuper, recently sponsored reality television show The Voice, and offered some of its members tickets to the finale and a "meet and greet" with celebrity judges, including singers Delta Goodrem and Keith Urban. It also paid for a trip to Kenya for the winner of its Kickstart competition.
The fund said none of members' fund profits were used to advertise the show on its website. "We believe that partnering with The Voice to offer the Kickstart competition helps connect with young people and gets them more interested in their financial futures," it said.
CARE Super also threw a party for its young members in June at Melbourne's Campari House, complete with canapes, alcohol, gift bags and even a free iPad as a door prize.
Former Olympic swimmer Giaan Rooney, the fund's ambassador, was on hand to talk about benefits of super.
Head of super at research consultancy CoreData, Kristen Turnbull, said such giveaways were aimed at drawing attention to super brands as more people moved away from joining their workplace's default fund and became selective about their super.
"These short-term incentives are really just trying to get people interested in super, which is, let's be honest, not a very sexy topic," she said.
"It's about trying to make people more aware of their super, educate them a little bit, give them some short-term incentives to pay attention and then hope that will result in increasing engagement in the longer term."
Funds were increasingly competing for their share of Generation X and Y members as the ageing population made long-term growth a new battleground for the super industry.
"As the baby boomer generation moves into retirement, they're going to start drawing down on their superannuation nest eggs and funds are recognising it's really important to have a balance in getting that growth at the younger end," Ms Turnbull said.
She said funds were tapping into the fact that most people particularly younger workers tended to join a new fund when they changed jobs, without closing their old account.
InTrust 360's "Superboring" competition offered prizes to those who joined the fund, reactivated or boosted their super, or combined their existing super funds into an InTrust 360 account. People entered the competition by posting animated pictures of themselves on the fund's website. Winners were given a trip to the United States.
Ms Turnbull said competition for younger members would heat up in the next few years as the industry shrunk.
Frequently Asked Questions about this Article…
Why are superannuation funds throwing parties and offering trips to attract young members?
Funds like AustralianSuper, CARE Super and InTrust 360 are using parties, competitions and overseas trips to grab the attention of younger workers. Research experts quoted in the article say these short-term incentives help make the not-very-sexy topic of superannuation more interesting, raise awareness and hopefully boost long-term engagement among Generation X and Y members.
Which super funds have used celebrity tie-ins or prizes to target younger customers?
AustralianSuper sponsored TV show The Voice and offered tickets and a meet-and-greet with celebrity judges, CARE Super hosted a young-members party with gifts and a free iPad prize, and InTrust 360 ran a 'Superboring' competition that rewarded members who joined, reactivated, boosted or consolidated accounts with prizes including a trip to the United States.
Are super funds using members’ retirement money to pay for these promotions?
AustralianSuper specifically said none of its members’ fund profits were used to advertise The Voice on its website. The article does not state whether other funds used members’ investment returns for their promotional activities.
How do competitions and incentives help increase superannuation engagement among young people?
According to CoreData’s head of super, Kristen Turnbull, short-term incentives raise awareness, give people a reason to pay attention to their super, provide basic education and can lead to greater long-term engagement. Funds are also competing for younger members as older generations begin drawing down their balances.
What kinds of incentives are super funds offering to get younger members involved?
Examples in the article include sponsored TV tie-ins with celebrity meet-and-greets, free tickets to events, overseas trips (including Kenya and the US), parties with food and drinks, gift bags and technology prizes such as a free iPad.
How are super funds encouraging people to combine or reactivate old super accounts?
InTrust 360’s 'Superboring' competition invited people to join, reactivate, boost or combine existing super funds into an InTrust 360 account as an entry condition, with winners selected from submissions (for example, animated pictures posted to the fund’s website) and rewarded with prizes like a US trip.
Will competition for younger superannuation members increase in coming years?
Yes. The article quotes Kristen Turnbull saying competition for younger members is expected to heat up as the super industry shrinks and baby boomers move into retirement, making growth at the younger end more important for funds.
How are funds using online channels to run superannuation promotions?
The article describes InTrust 360 running an online 'Superboring' competition where entrants posted animated pictures on the fund’s website to enter. AustralianSuper also used a mainstream TV sponsorship (The Voice) to connect with young people, while CARE Super used in-person events—showing funds use a mix of online and offline channels.