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Nokia wants to sync up with corporate users

NOKIA'S chief executive, Stephen Elop believes the future of the troubled Finnish mobile-phone maker rests on investing in more user-friendly devices instead of wasting resources on developing its own independent operating system.
By · 5 Feb 2013
By ·
5 Feb 2013
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NOKIA'S chief executive, Stephen Elop believes the future of the troubled Finnish mobile-phone maker rests on investing in more user-friendly devices instead of wasting resources on developing its own independent operating system.

Mr Elop, who is in Australia this week, defended Nokia's controversial decision to adopt a Windows-based operating system, saying the Microsoft platform could be a third "ecosystem" in an industry dominated by Apple and Google's Android.

"The basic decision we made is that it was not the [operating system] that we would differentiate, and that is not where we will win or lose," he said.

"Where we will win or lose are on 'differentiators' that customers could see; that they could experience [something] that really set our devices apart from everybody else."

Apple and the Android-based platforms dominate the Australian market with more than 87 per cent market share. The rest is shared between operating systems such as Nokia's now discontinued Symbian, Windows and BlackBerry, according to Telsyte, an industry consultancy.

Mr Elop said Nokia's new range of phones would be targeting business users and new devices were designed to synchronise with desktop-based Microsoft office systems. "We are very aggressively going after the business market place," he said.

The company has so far signed up Sara Lee and Bridgestone as its business customers.

Nokia showed early signs of recovery in the final quarter of last year, when it unveiled a surprise profit for its core mobile business unit for the first time in a year, driven by sales of its flagship Lumia smartphones.

However, the company warned that the razor-thin margins - 1.3 per cent - from the mobile division could turn red again in the first quarter of this year. Nokia was once the largest maker of mobile handsets in the world with about 80 per cent market share in 2003. But it has since been overtaken by Apple and South Korean giant Samsung. Apple sold more iPhone 5s in the first weekend of its release last year than Nokia did in the final quarter of last year.

Nokia has also been losing ground in China, one of the most hotly contested mobile handset markets. Sales fell 80 per cent year-on-year in the last quarter.

The Nokia boss said his company had signed an important distribution agreement with China Mobile - the world's largest mobile carrier - to boost its presence in that country.
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Frequently Asked Questions about this Article…

Stephen Elop says Nokia's future rests on investing in more user-friendly devices rather than building its own operating system. For investors, that means Nokia is focusing capital on device design and distinctive features that customers can see and experience, rather than OS development.

Nokia chose a Windows-based operating system because management believes the operating system itself isn't where Nokia will differentiate. Elop defended the move as positioning Windows/Microsoft as a potential third 'ecosystem' alongside Apple and Google's Android.

Nokia is aggressively targeting business users by designing new devices to synchronise with desktop-based Microsoft Office systems, aiming to offer features and integration that appeal directly to corporate customers.

According to the article, Nokia has signed up Sara Lee and Bridgestone as business customers for its new phones and services.

Nokia showed early signs of recovery in the final quarter of last year, posting a surprise profit in its core mobile business driven by Lumia smartphone sales. However, mobile-division margins were razor-thin at 1.3 percent and the company warned those margins could turn negative again in the following quarter.

The Australian market is dominated by Apple and Android-based platforms, with more than 87% market share between them. The remainder is shared among systems including Nokia's now-discontinued Symbian, Windows and BlackBerry, indicating a challenging position for Nokia locally.

Nokia's sales in China fell 80% year-on-year in the last quarter. To boost its presence there, Nokia has signed an important distribution agreement with China Mobile, the world's largest mobile carrier.

Nokia's main rivals mentioned are Apple and Google/Android platforms, with Samsung also overtaking Nokia in handset sales. Nokia once had about 80% global handset market share in 2003 but has since been overtaken by Apple and Samsung.