Letter to Bill Morrow: The NBN is a lot harder to fix than Vodafail

NBN Co's chief executive has plenty on his plate but sorting out the mess requires consumers not being left out of the loop.

Dear Bill Morrow,

Hopefully you have adjusted to wearing heat resistant underwear by now as it will certainly come in handy on the days when you think that sitting on Mount Vesuvius couldn’t be any worse than your seat behind the big desk at NBN Co.

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