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Insider fires a broadside at Goldman Sachs

Blistering attack by banker hits raw nerve inside firm seen to symbolise excesses of Wall Street.
By · 16 Mar 2012
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16 Mar 2012
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Blistering attack by banker hits raw nerve inside firm seen to symbolise excesses of Wall Street.

A BLISTERING attack on Goldman Sachs by one of its own bankers has hit a raw nerve inside the firm seen to symbolise the excesses of Wall Street.

It has stoked bitter memories of the financial crisis among some former clients.

Greg Smith, a London-based former Goldman executive, took aim at the ''morally bankrupt'' culture there.

The searing attack, through a resignation letter, which ran in The New York Times, came just two years after Goldman was damaged by another of its own bankers, Fabrice Tourre, who described creating ''Frankenstein'' products that badly burnt clients.

Mr Smith said the Tourre incident had not taught the firm humility or integrity.

He wrote: ''Over the last 12 months I have seen five different managing directors refer to their own clients as 'muppets', sometimes over internal email.'' Mr Smith said the fast way to a promotion involved persuading clients to invest in stocks or other products ''that we are trying to get rid of because they are not seen as having a lot of potential profit''.

''Today, if you make enough money for the firm (and are not currently an ax [sic] murderer) you will be promoted into a position of influence,'' he wrote.

The culture of Goldman today was all about raking in the bucks from clients, he said, and he saw ''virtually no trace of the culture that made me love working for this firm'' for many years.

Goldman rebutted Mr Smith's comments, with its chief executive, Lloyd Blankfein, and president Gary Cohn, insisting the firm was focused on the client.

''We disagree with the views expressed, which we don't think reflect the way we run our business,'' the two said in a memo to the firm's 35,000 staff.

''In our view, we will only be successful if our clients are successful. This fundamental truth lies at the heart of how we conduct ourselves.'' Some inside the bank claimed Mr Smith's sincerity was not all that pure, amid suggestions the former trader was disgruntled after not getting a promotion.

There were also reports he had been passed over for a bonus.

Mr Smith's clients at Goldman are said to have included two of the world's largest hedge funds and three major sovereign wealth funds in the Middle East and Asia. Mr Smith's central claim in his resignation letter - that Goldman pursued its own profit at the expense of its customers - is common among the bank's critics.

Former Goldman Sachs customers are likely to take close interest in Mr Smith's comments.

One, the Australian hedge fund Basis Capital, last year filed a suit worth $US1 billion ($937 million) against Goldman Sachs in a New York court.

One of the funds operated by Basis claims it was misled by the Wall Street giant, which allegedly sold it a toxic package of subprime mortgages that collapsed.

In its filing, a fund managed by Basis described a scheme by Goldman to sell a batch of dubious securities from early 2007 linked to US subprime mortgages.

It also claimed the bank was making large bets against the securities at the same time it was reassuring clients they were sound.

''The matter is still very much alive,'' a spokesman for Basis said yesterday.

Goldman Sachs has said it would vigorously defend the Basis claim.

With TELEGRAPH

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Frequently Asked Questions about this Article…

In a resignation letter published in The New York Times, London-based former Goldman executive Greg Smith accused Goldman Sachs of a 'morally bankrupt' culture. He wrote that some managing directors referred to clients as 'muppets', that promotions came from pushing clients into products the firm wanted to offload, and that the firm prioritized making money over client interests.

Goldman Sachs' CEO Lloyd Blankfein and president Gary Cohn issued a memo to the firm's 35,000 staff rejecting Smith's characterisation. They said they disagreed with his views, insisted the firm is focused on clients, and stated 'we will only be successful if our clients are successful.'

Greg Smith was a London-based Goldman Sachs executive. The article says his clients included two of the world’s largest hedge funds and three major sovereign wealth funds in the Middle East and Asia.

The article links Smith's letter to earlier high-profile issues: two years earlier Fabrice Tourre, a former Goldman banker, spoke about creating 'Frankenstein' products that hurt clients, and there have been lawsuits such as the large claim by Basis Capital over subprime securities. Smith's letter reignited memories of those incidents.

Australian hedge fund Basis Capital filed a US$1 billion suit against Goldman Sachs in New York, alleging it was misled into buying a toxic package of subprime mortgage-linked securities from early 2007. Basis claims Goldman sold dubious securities while simultaneously making large bets against them; Goldman says it will vigorously defend the claim.

Yes. The article reports that some people inside the bank questioned Smith's sincerity, suggesting he might have been disgruntled after being passed over for a promotion or a bonus—claims that circulated alongside his public criticisms.

The article notes former customers are likely to take close interest because Smith's central claim—that Goldman pursued its own profits at the expense of customers—echoes criticisms tied to past incidents and lawsuits. Investors who were clients during those periods may revisit their dealings and any related legal claims.

The article highlights allegations that a focus on firm profits can conflict with client interests, and it points to previous episodes and ongoing litigation (like the Basis suit) that have already raised scrutiny. Everyday investors may find it useful to follow official communications from firms, any legal developments, and how firms respond publicly to such criticisms.