In Jeff Hawkins' vision of the future, help desks and IT departments will be redundant because computers mimicking our brains will self-heal.
That's if Hawkins has his way. A neuroscientist who founded mobile computing companies Palm and Handspring, Hawkins is developing software that mimics the brain and can correct computer glitches without human intervention. Hawkins' product is called Grok and is machine intelligence software based on the brain's neo-cortex, which deals with sensory perception, motor commands and language, among other functions.
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