Hanging up on your business

Why missed calls can cost you customers and referrals.

If you're running a small business, answering phone calls can be challenging while managing the many competing priorities for your time. Calls can come in at inopportune times, disrupting other activities, and consuming long periods of unplanned time, putting a serious dent in your productivity, if you're not careful.

For some small business owners, letting calls go to an answering machine is so much easier. However, could phone phobia and unmanaged phone time be harming the performance and reputation of your business?

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