Digital investment

Banks are spending too much on digital banking, despite the rapid growth in customers managing finances on their mobile phones and tablets. A Credit Suisse report said competition was spurring an over-investment in mobile technology. Mobile banking accounts for less than 10 per cent of the value of digital transactions.

Banks are spending too much on digital banking, despite the rapid growth in customers managing finances on their mobile phones and tablets. A Credit Suisse report said competition was spurring an over-investment in mobile technology. Mobile banking accounts for less than 10 per cent of the value of digital transactions.

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