CBA tops satisfaction rating

DBM survey shows CBA Westpac lead rivals in business customer satisfaction.

Commonwealth Bank of Australia (CBA) has pulled ahead of its big bank rivals when it comes to business customer satisfaction, while Australia and New Zealand Banking Group (ANZ) continues to languish at the back of the pack.

CBA scored an average customer satisfaction rating of 7.5 out of 10 among business customers in July, the highest level ever achieved by the bank.

{{content.question}}

{{ twilioFailed ? 'SMS Code Failed to Send…' : 'SMS Code Sent…' }}

Hi {{ user.FirstName }}

Looks like you've already taken a free trial

Please enter your payment details

We have sent you a code via SMS to {{user.DayPhone}}

please enter this code below to activate your membership

We cannot send you a code via SMS to {{user.DayPhone}}

If you didn't receive SMS code please

SMS code cannot be sent due to: {{ twilioStatus }}

Please select one of the options below:

Looks you are already a member. Please enter your password to proceed

Please untick this box when using a public or shared device


Verify your mobile number to unlock a FREE trial

Please sign up for full access

Updating information

Please wait ...

  • Mastercard
  • Visa
Mastercard

The email address you entered is registered with InvestSMART.

Please login or select "Don't know password"

Please untick this box when using a public or shared device


Register as a new member

(using a different email)

Related Articles