InvestSMART

Cafe helps spread the word on local produce

If you're a small Australian food producer trying to get your name out in an overcrowded market, you are faced with a monumental task, especially if there is little available in the marketing budget.
By · 11 Mar 2013
By ·
11 Mar 2013
comments Comments
If you're a small Australian food producer trying to get your name out in an overcrowded market, you are faced with a monumental task, especially if there is little available in the marketing budget.

One practical approach that is gaining favour is to work with cafes that not only sell the products on behalf of the producers, but also use them in their menu so customers can taste them in a meal before they buy.

Wild Basket cafe at Neutral Bay on Sydney's north shore is a cafe that does this. "It's a great way to promote products from local producers and also helps us with sales," Wild Basket co-owner Saskia Clark says.

"A customer will often say they really like a particular food, so it's good for them and us when they find out we stock it. We sometimes even write recipes out for customers that want to recreate a meal at home."

Having her products sold in places such as Wild Basket is incredibly important to Claire Parry, managing director and founder of Australian native food company Wattle Tree Creek. Based on NSW's Central Coast, Wattle Tree Creek produces chutneys, pickles, relishes and jams.

"One of the best things about Wild Basket is that they use our products in the food that's on their menu, so people can taste it and see how it can be used before they buy," Parry says.

Another producer, Huw Robb, agrees. As the owner of Long Track Pantry, which produces jams and relishes, he knows the importance of making the most of any marketing opportunity.

His products are also stocked at Wild Basket.

"We're a small company based in Jugiong in southern NSW, and really have no wish to get too much bigger," he says. "We have a cafe and store where we sell our goods, but for additional sales, having our products stocked in cafes and used in menu items is fantastic."

While supporting Australian producers is something the owners of Wild Basket say is important, it's only a small part of their overall business.

The cafe was set up several years ago and one of the aims of the original owners was to support and promote local food producers. When the business came up for sale at the end of last year, Saskia Clark and co-owner Corinne Salem were quick to act.

"I was already working at Wild Basket but met Saskia when we were both working at Deloitte," Ms Salem says. "We always spoke about opening a cafe and when Wild Basket came up we decided to buy it."

Ms Salem has worked in the hospitality industry for a number of years while Ms Clark is an auditor with Deloitte. She has taken six months leave to focus on the cafe.

"We bought the cafe last November and closed for two weeks over Christmas to renovate," Ms Clark says.

"We decided to focus more on the cafe side of the business as we believe this is where most of the success is going to come from."

The quick takeover of the business went smoothly, with both owners agreeing honest and direct communication was key.

Wild Basket stocks products from about 30 producers from all over Australia.

It also sells wines from around 10 Australian winemakers.

"Our original business plan was that we would make 80 per cent of our revenue from the cafe, 15 per cent from the products, and 5 per cent from wine," Ms Clark says. "But we are finding the cafe is bringing in more at the moment."

Ms Salem says they will always sell local products but the mix may change and some lines that don't sell will probably be dropped.
Google News
Follow us on Google News
Go to Google News, then click "Follow" button to add us.
Share this article and show your support
Free Membership
Free Membership
InvestSMART
InvestSMART
Keep on reading more articles from InvestSMART. See more articles
Join the conversation
Join the conversation...
There are comments posted so far. Join the conversation, please login or Sign up.

Frequently Asked Questions about this Article…

Wild Basket is a cafe on Sydney’s north shore (Neutral Bay) that stocks products from about 30 Australian food producers and wines from around 10 winemakers. The cafe promotes local goods by both selling them in store and using them on its menu so customers can taste the products in a meal before they buy.

Cafes like Wild Basket give small producers exposure to customers without large marketing spend. Customers can taste products in menu items, learn how to use them, and often buy on the spot. Owners sometimes provide recipes so customers can recreate dishes at home, which boosts awareness and sales for producers.

Wattle Tree Creek, based on NSW’s Central Coast, produces Australian native chutneys, pickles, relishes and jams. Long Track Pantry, owned by Huw Robb, produces jams and relishes. Both brands are stocked at Wild Basket.

The original business plan aimed for roughly 80% of revenue from the cafe, 15% from selling products, and 5% from wine. The owners say the cafe side is currently bringing in more revenue than expected, so they’re focusing more on cafe operations.

Wild Basket is co‑owned by Saskia Clark and Corinne Salem. Ms Salem has hospitality experience, while Ms Clark is an auditor with Deloitte who took six months leave to focus on the cafe. They bought the business late last year and carried out renovations.

After buying the cafe, the owners closed for two weeks over Christmas to renovate and deliberately shifted emphasis toward the cafe side of the business, believing that’s where most of the success will come from. They also remain committed to selling local products but will adjust the product mix and drop lines that don’t sell.

Wild Basket stocks products from about 30 producers across Australia and sells wines from roughly 10 Australian winemakers. That variety helps the cafe offer a wide range of local flavours, gives small producers multiple sales opportunities and enhances the cafe’s appeal to customers seeking local produce.

Menu sampling lets customers experience a product in context, increasing the likelihood of purchase and repeat sales—an important, low‑cost growth lever for small food businesses. For investors tracking local food ventures, this tactic shows how product placement and customer experience can translate into sales without large advertising budgets.