Cabcharge casualty in taxi revamp
It is also making changes that threaten the listed taxi payment processor Cabcharge, as the 15.3 per cent slide in Cabcharge's share price on Tuesday after the government's announcement underlines.
The 10 per cent fee that Cabcharge levies for processing card payments in taxis will be halved to 5 per cent in Victoria, creating another potential national precedent as the Reserve Bank and credit card companies bear down on third-party card processing fees.
Almost all of the 139 recommendations the Fels inquiry made last December were accepted entirely or in part by the Victorian government, and there will be significant reform of the industry in the state as a result.
Victorian taxi drivers will see their share of taxi cab revenue boosted to at least 55 per cent but also face tougher driver qualification tests, and the rationing of licences in the state will end, although a new industry regulator might intervene if a glut of cabs is in prospect.
In an important deviation from the Fels report, the government has decided that the cost of new licences will be indexed, at slightly less than the rate of inflation.
Perpetual licences will be replaced by annual licences, significantly reducing the initial financial barrier to entry to the taxi industry, and the government has opted to charge $22,000 a year for city plates, $2000 more than the Fels inquiry recommended. Annual licence fees for outer suburban, regional and country plates will also be slightly higher than suggested.
The decision to index the fee by an amount tied to the consumer price index minus 0.5 per cent means that the cost of licences will rise steadily over time. Indexation was not recommended by the inquiry, and it will change the value of a taxi licence in today's dollars, be it one of the permanent licences already in circulation or one of the new licences that is renewed every year.
It depends on the inflation rate, but could add about $200,000 of value, which is enough to underpin the trading value of about $350,000 on existing perpetual licences as the government intends, but perhaps enough to also lead to licence value inflation.
Fels gave the government's response only qualified support on Tuesday.
He said that most of his inquiry's recommendations had been accepted and said the new, annual licence fee was an important initiative that "may lead to some new entrants in the industry in the short term".
He argued, however, that the decision to not permanently fix the price of new licences as recommended would trigger "escalating licence values" instead of a steady decline in values that encourages entry to the industry. If he is correct, the decision to index licence fees may need to be reviewed in future.
The Fels inquiry also envisaged that the new licences would be issued into an unrestricted market. The government has decided instead that a new overarching taxi industry regulator, the Taxi Services Commission, will have the power "to assess the impact of the release of new licences in metropolitan and urban zones on industry participants". It will also monitor service levels and consumer benefits, and "respond accordingly to ensure that the interests of the public continue to be met", the government says.
The new commission will be headed by Graeme Samuel. He replaced Fels in 2003 as chairman of the the nation's competition enforcer, the Australian Competition and Consumer Commission, and held the position until 2011. His role with the new commission is a non-executive one, but he is scaling back his post-ACCC role with corporate advisory firm Greenhill to a consultancy arrangement as he prepares to take on the new position.
Samuel is by inclination pro-market and anti-intervention, as his curriculum vitae suggests, but it remains to be seen how the new commission operates.
It will be able to limit the supply of licences if it believes the industry is in danger of being swamped by new entrants, but presumably it will also be watching closely and advising the government about whether Fels' prediction that indexation will produce higher licence values is being borne out.
If it is, indexation may be difficult to remove. It is expected to be legislated as part of the industry reform package, and if so would need to be legislated away if it turned out to be counterproductive.
There will be no other way to axe it, and that is one reason Fels is disappointed that his idea of a flat fee that progressively reduces the real cost of joining the taxi industry has not been picked up.
mmaiden@fairfaxmedia.com.au
Frequently Asked Questions about this Article…
The Victorian government broadly accepted the Fels inquiry’s recommendations and set out a package of taxi industry reforms that could become a national template. For investors, the changes affect licence structures, processing fees and competition dynamics — all of which can change the value of taxi licences and the revenues of companies tied to the sector.
Victoria has halved Cabcharge’s taxi card-processing fee from 10% to 5% in the state. The announcement triggered a sharp market reaction — Cabcharge’s shares fell about 15.3% on the day — because lower fees directly reduce the company’s processing revenue. Ongoing pressure from the Reserve Bank and card companies on third‑party processing fees adds further downside risk to revenue.
Perpetual licences will be replaced by annual licences to lower the initial financial barrier to entry. The government set the annual fee for city plates at $22,000 (about $2,000 more than the Fels recommendation), and annual fees for outer suburban, regional and country plates will be slightly higher than originally suggested.
The government will index the cost of new licences to the consumer price index minus 0.5%. Depending on inflation, that indexation could add roughly $200,000 of value over time — enough to underpin trading values around $350,000 for existing perpetual licences — which raises the possibility of licence-value inflation rather than the steady decline Fels recommended.
Yes, switching to annual licences and ending tight rationing lowers the financial barrier to entry and may lead to more short‑term entrants. However, the new regulator has powers to limit licence releases if it judges the market could be swamped, so the pace of new entry may be managed.
The Taxi Services Commission is the new overarching industry regulator empowered to assess the impact of releasing new licences, monitor service levels and protect public interests. It will be headed in a non‑executive role by Graeme Samuel, the former ACCC chairman, who is scaling back his advisory work to take on the position.
Drivers in Victoria will receive a larger share of taxi revenue — at least 55% — and face tougher qualification tests. Consumers should see the regulator monitoring service levels and benefits, with the commission able to act if service or consumer outcomes deteriorate.
Investors should track licence‑value trends, whether indexation is legislated or later reviewed, regulator decisions on licence releases, Cabcharge’s processing revenue and any further pressure from the Reserve Bank or card companies on third‑party fees. Those developments will drive valuation changes for licence holders and businesses exposed to taxi payments.

