SEVEN years ago, Richard Branson flew into Australia, blondes on his arm, toothy grin on his face, idly promising to take on the big banks.
The years since haven't necessarily been kind in regard to Virgin's Australian ambitions: Westpac turned its back on the Virgin credit card business. Macquarie walked away from its home lending business. And Virgin Money's Australian operations posted a string of losses.
But yesterday, the one-man brand that is Sir Richard was back, performing a familiar routine. Some things haven't changed: the age of the blondes on his arm, for one, ensuring the cameras keep whirring.
But some things have: the banking partner doing the leg-work in the deal, Citi's retail arm Citibank. Once again, Sir Richard is promising to shake up the banks, with a low-cost credit card and a sugar-coated introductory rate on a deposit account in a populist pitch attacking the big four banks.
"We've come to Australia to give the banks a run for their money," Sir Richard enthused. "There used to be nine banks, a lot of competition here. Those nine banks have largely disappeared, and now we've got four big banks, which means there isn't a lot of competition . . . and those banks are making a lot of money."
The experts are on his side, such as the competition law expert Frank Zumbo from the University of NSW.
"Virgin Money's launch of new credit cards and an online savings account is good news for consumers who have been victims of gouging by the four major banks," Associate Professor Zumbo said. "Australia has one of the most concentrated banking sectors in the world and that's costing Aussie families dearly."
But what of the world Sir Richard attempted to shake up seven years ago? After the global financial crisis, the cost of funding is a very different matter for all banks.
Few dispute the low-cost Virgin card shook up the industry at the time. But today they are standard. Virgin's credit card no annual fee promise has long been copied and its interest rate of 16.95 per cent does not stand out much.
His cash deposit account rate of 6.75 per cent drops back to a competitive 5.35 per cent after the special rate wears off.
Consumers will hail Sir Richard if he forces the big four to move. But can he turn a buck? He has been here for seven years and hasn't cracked the market. Now he's starting again. Citi is a major global credit card player but it's a mid-tier player in Australia.
So aren't you entering the market a bit late? Sir Richard was asked.
"I don't think we're coming in late at all. It's a perfect time. Virgin loves coming in where people are being ripped off and there's no question that people are being ripped off in the banking sector, and in every single product that we're launching we're much, much better value."
Frequently Asked Questions about this Article…
What is Richard Branson relaunching in Australia and who is his banking partner?
Sir Richard Branson is relaunching Virgin Money in Australia with a consumer push that includes a low-cost credit card and an online savings account. The banking partner doing the operational leg-work is Citi’s retail arm, Citibank.
What are the headline features of the new Virgin credit card in Australia?
The Virgin credit card is being pitched as a low-cost option with no annual fee and an interest rate mentioned in the article of 16.95%. The card’s low-cost approach mirrors features that have since become common in the market.
What interest rates does Virgin Money advertise for its online savings account?
Virgin’s online savings account is being promoted with a special introductory cash deposit rate of 6.75%, which reverts to a competitive 5.35% after the promotional period ends.
How could Virgin Money’s return affect competition with Australia’s big four banks?
According to the article, Virgin aims to force the big four to move by offering better-value products. Competition experts quoted say more choice is good for consumers, and a renewed Virgin push could pressure the major banks on fees and rates.
Has Virgin Money tried to compete in Australia before and what happened?
Yes. Seven years ago Virgin launched into the Australian finance market but faced setbacks: Westpac withdrew from the Virgin credit card business, Macquarie exited home lending, and Virgin Money’s Australian operations reported a string of losses.
Is Citibank a strong partner for Virgin Money in Australia?
Citibank is a major global credit card player and is handling the banking operations for this relaunch. The article notes Citi is a significant international player but a mid-tier competitor within the Australian market.
Are Virgin’s product rates still competitive compared with current market offerings?
Some aspects are competitive: the introductory savings rate is attractive and no-annual-fee cards shook up the industry previously. However, the card interest rate of 16.95% and the fact that many low-fee card features are now standard mean the offering does not dramatically stand out on every measure.
What should everyday investors or savers take away from Virgin Money’s relaunch?
Everyday investors and savers could benefit from improved choice and potentially better deposit rates if Virgin forces the majors to respond. At the same time, the article highlights past losses and post‑GFC funding costs, so investors should be realistic about Virgin’s ability to profit in Australia and watch how the big banks react.