Virgin sticks to its plan as sky fight gets costly
Virgin's latest results show the fight is bloody - and will remain so - as the two airlines continue to flood the market with excess capacity.
In the past eight months the decision to increase capacity on the domestic airline market has created one of the most dramatic airline price wars since 2004 when Qantas launched Jetstar.
It has cost Qantas more than $100 million in foregone profits and Virgin more than $20 million as both airlines refrained from passing on the carbon tax impost to passengers, increased capacity, chased and protected corporate accounts and offered cut-price airfares.
Qantas's justification for pushing 11 per cent extra capacity into the market was that it was protecting its market share as Virgin went upmarket and tried to take corporate and government clients as well as lift its game on routes including Sydney to Perth.
Qantas boss Alan Joyce said the airline would continue to retaliate to ensure its market share did not fall below its current 65 per cent. He attributed this decision to the so-called "S-Curve" phenomenon, which maintains that in aviation revenue will fall off a cliff if market share falls below a certain level.
But Virgin isn't about to withdraw. It has committed to adding another 5 to 7 per cent capacity in the next six months.
It is part of Virgin's game plan to reposition the airline to become more resilient to market shocks by broadening its revenue base. For Virgin boss John Borghetti it isn't about building market share for market share's sake but adding capacity on routes that had previously been neglected.
"If there is one slide that indicates the airline's resilience it is the capacity slide," Borghetti told investors and the media at the group's half-year profit presentation on Tuesday.
The slide shows that in the past six months Virgin increased capacity by 3 per cent on the Sydney to Melbourne route, compared with 57 per cent for Jetstar and 11 per cent for Qantas.
"When you see this sort of capacity flood, you can see it has had an impact on yield but our yield has performed better than market," he said.
"If this happened 18 months ago, it would have been a different story. We would not be saying we have made a profit, but a loss. The fact is the genie is now out of the bottle and we are a more resilient business and we can cope with the shocks thrown at us," he said.
Virgin reported a net profit of $23 million for the six months to December 31, which was down more than 50 per cent from the previous corresponding period's $51.8 million profit. While some of the fall can be attributed to a higher than expected profit in 2011 due to industrial disputes and the grounding of all planes by Qantas, much of it is due to the competitive reaction of Qantas.
Last week, Qantas reported its domestic Qantas business fell from $328 million to $218 million, wiping more than $100 million in profit, from the excess capacity and the price war with Virgin and Tiger.
The battle is likely to continue, particularly if Virgin gets the green light from the Australian Competition and Consumer Commission to proceed with a 60 per cent stake in Tiger. A decision is expected around March 18.
Airlines have a long history of price wars. The most savage was in 2004 when extra capacity was dumped into the market when Qantas launched Jetstar.
Eventually things settle back down to some kind of equilibrium. But this time the dynamics have changed. This is the first time Qantas is up against a competitor like Virgin, which is positioning itself as a full-service airline. And if it gets Tiger, it will go head to head with Jetstar and QantasLink through its acquisition of Skywest.
The key will be costs and getting efficiencies, and this is Virgin's focus. To this end it has migrated its bookings and reservations to the Sabre reservations system, aiming to grow revenues by giving travel agents ability to book Virgin more easily. It also reported that its business efficiency project generated gains of $25 million in the first half and is on track to extract $60 million in gains by the end of the 2013 financial year.
Virgin is also working on its international business, boosted recently by the emergence of Singapore Airlines on the register with a 10 per cent stake, Etihad, Air New Zealand and Richard Branson.
In the past six months international revenue climbed from $552 million to $595 million and earnings before interest and tax rose slightly from $32 million to $35 million. It is also growing its frequent-flyer business, which now has 3.5 million members.
But the market isn't convinced. Investors pushed Virgin's share price 5.7 per cent lower to 41¢ a share as they questioned where the battle with Qantas might end.
But for Borghetti all is going according to plan. "Two years ago I said we were very focused on making our business more resilient ... many people said we would spend too much money, we would never succeed, the force of the competitor would push us back and we would certainly never be able to break the corporate and government stranglehold. It was a bit of a David and Goliath type position we found ourselves in," he said. Time will tell.
Frequently Asked Questions about this Article…
The price war has been driven by both airlines flooding the domestic market with extra capacity as they chase and defend corporate and government accounts. Neither airline passed on the carbon tax to passengers, and Qantas pushed up capacity by about 11% while Virgin also increased seats on key routes, sparking steep fare competition.
The capacity and price war has cost Qantas more than $100 million in foregone profits and knocked its domestic business profit from $328 million to $218 million. Virgin reported a net profit of $23 million for the half-year to December 31, down from $51.8 million in the prior corresponding period, with much of the fall attributed to Qantas’s competitive reaction.
Virgin plans to add another 5–7% capacity over the next six months to reposition itself and broaden its revenue base, focusing on routes that were previously neglected and targeting corporate and government clients as a full-service competitor to Qantas.
Yes. Virgin migrated bookings to the Sabre reservations system to make it easier for travel agents to book Virgin flights, and its business efficiency program delivered $25 million in gains in the first half with a target of $60 million by the end of the 2013 financial year. It is also growing international revenue and its frequent-flyer program (now about 3.5 million members).
Management says the business is more resilient than before: yields have performed better than the market despite capacity flooding, international earnings have ticked up, and efficiency programs are delivering savings. Still, investors remain cautious, which is reflected in share-price volatility.
Investors pushed Virgin's share price down 5.7% to 41¢ after the results, reflecting concern about where the battle with Qantas might end despite management saying the strategy is on track.
Yes. If Virgin secures ACCC approval for a 60% stake in Tiger, the airline would strengthen its position and could go head-to-head with Jetstar and QantasLink—potentially intensifying competition. The ACCC decision was expected around March 18 (as reported in the article).
Watch capacity changes and yield trends, profit updates from both airlines, progress on Virgin’s cost-savings targets, developments around the Tiger stake and regulatory approvals, and any shifts in corporate account wins—these will signal whether the price war is easing or set to continue.

