Top 10 IT service management challenges for 2012

It's been a tough year for IT infrastructure and operations (I&O) professionals and unfortunately things aren't expected to get any easier.

This year has been a tough one for many IT infrastructure and operations (I&O) professionals and the bad news is that 2012 isn’t going to be any easier. With the pressures of the continued mandate to “deliver more with less” now compounded by increased business demands on, and scrutiny of, IT service delivery; all against a backdrop of increased business and IT complexity.

The current environment is characterised by increased business scrutiny, increased expectations and increased complexity and these elements are all going to play a role next year as we tackle the top 10 challenges waiting in the wings.

{{content.question}}

Mastercard

{{ twilioFailed ? 'SMS Code Failed to Send…' : 'An SMS verification code has been sent ...' }}

Hi {{ user.FirstName }}

Looks like you have already taken a free trial

Please enter your payment details

We have sent you a code via SMS to {{user.DayPhone}}

please enter this code below to complete your SMS verification

We cannot send you a code via SMS to {{user.DayPhone}}

If you didn't receive SMS code please

SMS code cannot be sent due to: {{ twilioStatus }}

Please select one of the options below:

Looks you are already a member. Please enter your password to proceed

Please untick this box when using a public or shared device


Verify your mobile number to proceed...

Please check your mobile number below and press the Send Verification Code button. This will be used to complete your verification in the next step.

Please sign up for full access

Mastercard

Updating information

Please wait ...

Trial

Mastercard
{{ productPrice }} / day
( GST included )
Price $0
GST $0
Discount -{{productDiscount}}
TOTAL {{productPrice}}
  • Mastercard
  • Visa

Please click on the ACTIVATE button to finalise your membership

Mastercard

The email address you entered is registered with InvestSMART.

Please login or select "Don't know password"

Please untick this box when using a public or shared device


Register as a new member

(using a different email)

Related Articles