Microsoft Azure outage lessons

Cloud outages can be a serious pain for organisations and sometimes it takes high-profile emergencies to get providers and customers to change their ways.

After Microsoft Windows Azure’s advertised outage this week, I spent some time talking to a handful of Azure customers via phone, email, and Twitter.  Here are some observations and important learnings for cloud customers and cloud providers.

Cloud providers continue to track cloud outages/issues based only on availability

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