What's Woolworths worth? – Part 2

In the second of this three-part series, we look at the threat Woolworths faces from the internet – and from the re-energised Coles.

Anyone who’s watched Downton Abbey will know that the online ordering and delivery of groceries is nothing new. Where Mrs Patmore (‘Do I look like a frolicker?’) once phoned through for provisions for the weekend hunting party, now it’s you and me trying to get the essentials for a busy week.

All that’s changed is the mechanism – and a whole bunch of perception. After retailers worked out that pandering to Mrs Patmore was prohibitively expensive, they started encouraging people to come into their stores – and even fill their own baskets.

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