Pottery Barn heads down under

Where else would you want to spend a Sunday morning? $5bn US home and kitchenwear retailer Williams-Sonoma has arrived. Friends' Rachel would be happy. Last week it opened Pottery Barn, Williams-Sonoma and West Elm stores adjacent to Westfield’s Bondi Junction shopping centre, no doubt sneakily saving on rent. These are the company’s first stores outside North America. I joined the throng a couple of days after opening to see what it had to offer.  Here’s what I learned. 1. Service matters As I entered homewear retailer Pottery Barn I was greeted by a cheery gent who offered me a...

photo(5) Where else would you want to spend a Sunday morning?


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