Gentrack cleared for takeoff

We've had our eye on this airport and utility billing software provider for some time. We're ready to pull the trigger.

Customer care and billing software maker Gentrack has announced its long-standing chief executive, James Docking, will step down in 2016. Docking will stay in the role while the company finds a new chief and ‘it is envisaged that he will remain involved in the business in a capacity to be agreed.’

Docking has led Gentrack for 20 years and oversaw the purchase of its Airport 20/20 business in 1999, which now accounts for 10% of sales, as well as the UK and Australian expansion and a partial management buy-out in 2007.

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