Director's Cut: What now for the new website?

Our new website has prompted lots of feedback. John Addis explains why one was needed, what we've learnt from the mistakes and what fixes you can expect.

A website is the face a business presents to the outside world – especially a publishing business, and especially our publishing business. It's the medium through which information passes, but it also presents a character – it can be simple or busy, humorous or serious, open and honest or closed and opaque.

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