The other painful paper revolution

The great digital mailbox metamorphosis has now arrived in Australia. But no one knows yet whether this will be a 'winner takes all' game, or if there will be room for multiple players.

The other paper business that’s painfully going digital – apart from the beleaguered newspaper publishers – is mail.

It’s happening rather less chaotically, and to tell you the truth it’s mostly happened already – except for all those damn bills, which still keep arriving on paper.

There is now a very interesting, quite brutal, race on to win the Australian digital bills business. Australia Post has Digital MailBox; Computershare, Salmat and Zumbox, a US company, have Digital Post Australia. And they are going at it hammer and tongs, pre-launch.

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