Outlook cloudy

Microsoft has apologised to Outlook.com users after its cloud email service went offline for three days last week. The company blamed the outage on servers failing to sync on mobile devices using Exchange ActiveSync. "We have learnt from this incident," said Dick Craddock, group program manager, Outlook.com.

Microsoft has apologised to Outlook.com users after its cloud email service went offline for three days last week. The company blamed the outage on servers failing to sync on mobile devices using Exchange ActiveSync. "We have learnt from this incident," said Dick Craddock, group program manager, Outlook.com.

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