Keeping false carbon claims on the agenda

The ACCC has been happy with the low number of complaints of carbon price gouging, but given the reputational damage that can result, companies must be wary of complacency.

The Australian Competition and Consumer Commission has recently announced that the instances of complaints about price gouging on the back of the carbon price are relatively low, less than 10 per cent of the overall complaints it has received since July 1, when the carbon price came into force. The majority of carbon price complaints have been in relation to the actions of small business and the effect of electricity price increases.

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