How a $220 toaster explains why some brands struggle

Does Breville’s Australian operations indicate the slow death of differentiation?

‘A new world of bread needs a new world of toasting’ claims Breville (ASX:BRG). For only $220, its new ‘the Smart Toast’ toaster can ‘toast any type of bread just the way you like it’. You can even follow the toasting progress with an LED countdown.

It sounds impressive, but does anyone care?

Harvard strategy guru Michael Porter published his three generic competitive strategies in the 1980s. Breville’s smart toaster is a textbook case of one of Porters three strategies — differentiation.


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