Are consumers ready for smart meters?

Around the world consumer scepticism has been high in regard to smart meters, but it's not hard to see the possible benefits.

Used right, the new generation of smart power meters could cut peak electricity consumption by up to 20 per cent, avoiding the need to construct 2,000 new power plants across the United States.

Installing them, however, is the easy part. The industry faces years of battling to convince consumers to use them to change the way they use electricity. And that comes down to a question of behaviour, choice and politics – not technology.

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